Dell Venue Pro / Dell — false promises

Address:

Chennai, Tamil Nadu

this is kumar here i have ordered a product from times of india dell venue pro mob Order Number :[protected]
Suborder Number :4382265 their was a fault in the model that i have got the mobile use to get stuck and hanged up,some times all the data stored use to get automatically erased ,i have made a complaint for the replacement on 11/05/2012 and it was promised that the product will be replaced within 15 days of time but today is 28/05/2012 almost 1days but still i am without a mobile in ma hand i have suffered a lot of inconvinience and mental torture dealing for the product wchich i have already paid for. this is the wrst cm experience i have come across kindly help in suing the company and i want a proper place wer in i can put forward my bad experience.

thanks and regards,
kumar