[Resolved]  Deutsche Postbank Home finance Ltd — Home Loan Interest Rates not reduced

Respected sir, the bank is not reducing the interest rates on my home loan taken from the bank while RBI has reduced the rates many times in steps since Nov, 08.Whenever the rates were increased by RBI the bank immediately increased the interest rates.But it is not following the RBI when it is coming to reduction of interest rates. when I took the loan in Mar'07 the rate of interest was 9.5 but later it was increased to 12.25 in Aug'08. Since then i am being made to pay at the same rate. No reprieve to me. The bank is charging at its own will. Their rien does not seem to be in any ones hands.When I asked them for this they wrote to me to help me from Mar09 onwards only while it should be from Dec'08 onward. I am feelig helpless. Pl help me sir.

Satya Pal Singh
Loan A/c No. E65/000026
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Aug 14, 2020
Complaint marked as Resolved 
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In a nutshell, most of these banks are taking everyone for a ride.

1.) Initially it offers lower intrest for fresh loans - This acts as a bait and many people get trapped.
2.) The moment one is trapped, the bank starts moving up the intrest rate - One has an option to move their loan to another bank, this attracts a penalty of 2% for preclosure!!
3.) Any amount of calls / discussions / complaints / frustrations will not help!!
4.) Interest rates are not same for all the borrowers by +/- 2% and the reasons they give for this are vague and not convincing.

In a way, It is good to approach a public sector bank as they are fair to a large extent!!
(Needless to mention the pains one need to go through initially on their processes, extent to which they can finance for a property and service offerred for disbursement - They are bit cumbersome).

Ideal approach is to get good service from a bank of this sort - Get loan disbursement in an expeditious manner, Get maximum possible loan, Get good service for sanctioning loan and on an appropriate time, swith to the bak of our choice which increases and decreases intrest rate (The catch here is we need to be prepared to shell out 2%).
I am also having a loan account with DeutschepostBank (earlier known as BHW homw finance)
A./c no. -GUR/030280

Becuase of the above two issues, i have decided to change to SBI bank.
Now when i wanted to make pre-payment for the foreclosure of the loan, they are saying they will not accept the same on Oct 26, 2009 .

As the cut off date is 25th of every month for closing the loan account .So we will charge one month additional intrest( Nov09) apart form the 2% additional amount, Which is anyway i need to pay as foreclosure charges.
one of worst hfl i have come accross they are only fooling people my applicaton is pending since 2 months there is no reply executives are least bothered they switch of there cellphones fully frustuated my brotherly advice do not approch DEUTSCHE POSTBANK it waste of time and money
eutsche Postbank Home Finance Company is the Worst bank,
I have ever came accros with
for lone they promised to provide LOAN in
7 days but it's 45 days my due date already
passed but didn't get the checked passed
from 1 issue to another they just passing the time I don't know If
the people out there is intrested in money making first they asked
for those documents which they already taken they the said you issue
rate is expired so again need special approval and like ...
not verification yet so need verification that has already happned weeks
back so I don't know what thay are intrested in ...
I to came across the same situation with DEUTSCHE POSTBANK, they don't give proper response, they are so many hidden charges especially executes from "MAST LOANS" prefer to take loans from this bank but when we contact them they won't give any proper response, once the loan is sanctioned they thought they work will completed if any thing we need further we have to call them perosnllay so many times and then they will respond. From the bank side also they won't give any proper response regarding the disbussment of loan, any other details... My sinscere request don't take HL from this bank, especially don't take any loan from the "MAST LOANS" executieves...
I advice you all not to take any type of loan from this bank. This is the worst bank i have seen in my life. I have taken loan in 2006. i have taken at 9.25 ROI. Till then they going on increasing and now it 12.75. What the hell is this i donn know. Really they are such a stupids and dont understand the customers grievences. RBI has to take some action on this bank. When RBI increase ROI, they immeditely increase. But when RBI i decrease ROI, they dont do that. Please help from these stupids
IS THERE ANY SOLUTION TO THIS ? PLS HELP
I have just been cheated by Deutsche Postbank Home Finance Limited, I was asked to pay an amout of 7500.00 towards processing the loan and was told that incase this does not get approved then the bank would deduct 1500 to 2000.00 rs and refund the rest of the amout, However after the verification the bank could not approve my loan because of a 6 feet difference in the construced area and the document. My credit scoring is really good and I would not have any problem getting this loan, Now the bank is claiming not to refund any amount out of the 7500.00Rs. I am going to speak to them to get my refund, however i dont have any hopes that i would receive this, I would suggest no one should try Deutsche Postbank for home loan, If just the start can be this then i cant imagine what i would have got into if i had taken a loan with them,
Dear Sir(s),

I am also a suferrer like you guys. They are charging interest rates to snatch away the borrower's fate. I have taken a loan of 14lacs at 9.99% interest in May 2008 which had been increased to 12%. Now, they have made it 11% when other banks are charging 8-8.5%. They are also asking me 2% balance transfer penalty if I goto other bank or asking for 2% if I want to get the interest rates reduced with them.

Government is not regulating these kind of monsters who are playing with the common man's money. I can give you one tip like I did.

You can file a complaint on the website cccore.nic.in. It is a government's initiative and they try to resolve the query by tightening the noose on these kind of institutions. We can also make a group and file a consumer complaint case against them.

Regards,
Anupam Agrawal

Deutsche Post Bank Home loan — Increase in Interest rate without notice

I have taken a home loan from Deutsche Post Bank. During last 6 months the bank has increased the interest rate twice without informing me. Can I file a consumer complaint for this.
I have another issue. We are planning to move the loan from Birla Homes to some other bank and when I contacted the Branch, they said they will release our property documents only after 21 days from the reciept of cheque from new bank. The catch here is, none of the Bank is ready to issue the loan cheque without getting the property document. Birla Homes is actually cheating customers...
Never ever go to them, chor log, everyone...

they tell you very sweetly to offer loan amount, but after getting money for processing, they screw around... i heard many nri also same problem... cheats
My request all my friends to NOT go for this DEUTSCHE POSTBANK for HOME Loan... Sakath Waste BANK in my LIFE... as others also feeling...this is WASTE BANK, that is 100% sure...as I have experienced the SAME...
DEUTSCHE POST BANK is the worst bank for home loans. Luckily, I escaped from all these problems. This bank has approved my loan request in just one day without carrying out any verifications and also without checking the payment mode to the developer and that too @ 9.25% ( in July-Aug 2010) even though the rate was only 8.75%.I had some queries and put the same before them before my acceptance. They didnt get back even after repeated calls and mails. I applied for LIC housing simultaneously and just tried to check if these (DEUTSCHE POST BANK) are really sincere in giving home loans.After getting loan approval from LIC housing (@9.25% fixed for 5 yrs), I tried to get back my processing fee from DEUTSCHE POST BANK after deductions . They gave some lame excuses..blah blah blah.etc. and I understood that they are never going to pay me back that amount. But I am happy that I didnt sign any kind agreement with deucshce for loan sanctioning.

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