Dewan Housing Finance Corporation [DHFL]

[Resolved] DHFL — Not getting Original Paper

MM HUSSAIN

from Ahmedabad, Gujarat

Address:

Mysore, Karnataka

Dear Sir, This is to inform you that I wanted to pre close my existing home loan from DHFL Mysore Branch. Regarding this I have already discussed with Mr Kulkarni, he promised me that my original paper will be given back to me within eight days. Till date he is unable to answer because he has no knowledge about the same. His senior Mr. Ramchandran too does not have any information. They are just telling me that my house paper will be dispatch on Monday. Condition is such that, I have already sold the house and taken a token advance of Rs. 500000/-I have to hand over the papers to the purchaser on 27.9.13 for Registration. I have already deposited loan amount on dated 07-September-2013. Till date no response from the concern office. If I don’t hand over the paper to the party before date I have to pay Rs 500000 (Rupees Five Lakhs) as penalty to the purchaser. Please look into the matter at the earliest, incase if I have to pay the penalty I will file a case in the Consumer Court.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear MM HUSSAIN,

We regret the inconvenience caused. We are keen to assist you with your concern. Kindly message us your Mobile No. and email ID and we will get back to you at the earliest to make sure necessary action is taken. Alternatively, you may call us on[protected] or email to us at [protected]@dhfl.com.

Team DHFL.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear MM HUSSAIN,

We would like to inform you that we are yet to receive your contact details along with loan application number. We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.

Regards,
DHFL Team.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear MM HUSSAIN,

Your complaint is o[censored]tmost importance to us. However, as we have not received your contact details, your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone 0124 – 4092750 for further assistance.

Regards,
DHFL Team.

Ramesh Cg

from Kolhapur, Maharashtra

ECS

my Top up loan no[protected] Please star esc Form:- Ramesh Chandra Goyal S/o Laxmi narayan Goyal 65 kalpture vihar Dewas road ujjain My Pan no AJZPG9247K MOB.NO.[protected]

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Ramesh,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Ramesh,

We understand that our customer care team has looked into your query and provided the best possible resolution. We request you to visit your home branch for further assistance.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected].

Regards,
DHFL Team