Dewan Housing Finance Corporation [DHFL] Customer Care

Dewan Housing Finance Corporation [DHFL] Customer Care

Dewan Housing Finance Corporation Ltd

201, 2nd Floor, Vipul Agora, M G Road
Gurgaon District
India - 12200

Customer Care Phone Numbers and Contacts

1800 22 3435
+91 22 6106 6800
+91 22​ 2202 9900
+91 22 6600 6999
+91 22 2658 3333
+91 22 7158 3333
+91 12 4409 2750
Fax:+91 22 7158 3344
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Corporate Office
10th Floor, TCG Financial Centre, BKC Road, Bandra Kurla Complex, Bandra (East), Mumbai – 400051
Tel: +91 22 6600 6999
Fax: +91 22 6600 6998

National Office
6th Floor, Hdil Towers, Anant Kanekar Road, Bandra (East), Station Road, Mumbai – 400051

View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Dewan Housing Finance Corporation [DHFL] related photos (8)

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Dewan Housing Finance Corporation [DHFL] Customer Care related pictures (8)

Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

DHFL — Home loan complain for improper service and ignorant work

 Prashant Badhe on Nov 16, 2015
I am Prashant Badhe took loan from DHFL Borivali Branch. I have Submitted ECS twice to the branch on my own and took recieved of branch Employee also. I took a loan of 37, 00, 000 rs and Emi is around 41108. My cheque bounced thrice as DHFL branch rather than doing ECS of my salary account of Dena Bank have submitted cheque of my personal Account of SBI Dombivli branch. I have given written complaint also th DHFL Dahisar and recieved reply from Person named Deepali Servaiyya about assurity after submitting the documents, but the same occured again this month about cheque bounce.
i Have been...
Complaint comments Read comments [3] Complaint category Banks

DHFL — Loan agaisnt property BT and. Top up

 rohit gunwani on Nov 7, 2015
Hello as per the loan first cheque I got my laon cheque for previous bank on 28 Oct 2015 and sanction letter shows my date 10th Oct . I got my mortgage released on 3rd november and original paper would take more 8 days and rest balance transfer is not yet done and I am been charged 10th Nov my first emi which is like been paying double interest at both sides so would like to get back interest or start my emi from next month 9850898900 please call back solve it...
Complaint comments Read comments [2] Complaint category Banks

Dewan Housing Finance Limited — Misselling

 sarkar4 on Nov 3, 2015
I, Sri Tanmay Sarkar, applied for a mortgage loan to "dewan housing finance limited". They had sanctioned the loan amount of Rs. 8, 23, 807(having the loan acc 00041702) in the term of 15 years. They added two insurannce during the sanction of loan naming ''dhfl pramerica group credit life plus'' and ''dhfl pramerica roz sanchay(pol. no. 000335211)". They told me that these policies will be refunded when the loan repayment will be done. however, after few months I have applied for TAKE OVER from HDB Finance. HDB sanctioned the loan and the take over has been done. During this process DHFL has...
Complaint comments Read comments [6] Complaint category Insurance

DHFL — Failure on security assessment for providing home loan

 gagan.ibs on Oct 27, 2015
Dear Sir, This is to bring to your notice that my loan from Dewan Housing Finance got sanctioned in march 2013 my loan application number number 00000591. The financier DHFL had taken all my documents to check my capability and financed me a property. The financier also does legal, tehcnical and valuation of property A-504 MVL Coral Bhiwadi. The financier confirmed me that my eligilbity is approved to take a loan and the said property is also legal to fund. Now, DHFL forced me to take full amount disbursal and making my portion of amount fully paid to the Builder as project is ready...
Complaint comments Read comments [1] Complaint category Loans

DHFL — Repayment Schedule Option disabled from MY DHFL

 panchamgaya on Oct 19, 2015
Dear Sir I am one of existing customer in your Borivali branch Mumbai A/c No 00002138. In my dhfl earlier download option of repayment schedule / Provisional IT certificate for current year / account statement is available but now i checked there is no option. Why you removed this option don't know might be possible that you want to collect some hidden amount from us . How we come to know what is our monthly outstanding amount if we want to repay the partly loan. So requesting you give us all the services which you are given previously such as our account statement/repayment schedule/provision...
Complaint comments Read comments [1] Complaint category Loans

DHFL — FD withdrawal which was linked with Home loan while disbursement

 Vishwanath.sawant on Oct 14, 2015
Dear Concerned, When I was received sanctioned letter (Application No- 00925695) from DHFL, in that there was clause No. 8 “ Letter from Barclays Credit Card settlement needs to be submitted before disbursement”. Barclays Bank has stopped business in India and there was no communication however, I have struggle a lot but no luck. Thus communicated to DHFL and there was remedy given by them to make 25000 INR FD with Them till the we are not closing my dues with Barclays bank and thereby We have made the FD. After 1.5 Year I was able to find out that Barclays debits has been purchased...
Complaint comments Read comments [1] Complaint category Loans

DHFL — Fraud in rembuirshment

 kumarpraveen.kumar457 on Oct 10, 2015
Dear dhfl team we have got home lone approval from your side for 1300256 and EMI is 12736 but i get disbrushment only 1200000 and EMI is same . and when i talk to customer care they said you have to go in branch office . but in your pitampura branch no body is clearify my doubt . so i request to you . kindly provide a solution. naveen kumar pandey 8510915855 h no. 276 a munirka new delhi...
Complaint comments Read comments [2] Complaint category Loans

DHFL — Home loan for construction Document misplaced by DHFL

 hrishikesh29 on Oct 9, 2015
Dear Sir/Madam, I am Prof . Hrishikesh Bhanudas Vanjari . I had applied for construction home loan, application number 01142336. Loan Sanction Date: 16-05-2015, Request loan Amount (Rs): 13, 50, 000/-. Now this proposals validity is expired. I again applied for home loan in DHFL Pune, Swargate Branch, for construction home loan, application number 01199696. Loan Sanction Date: 16-09-2015, Request loan Amount (Rs): 13, 50, 000/-. From last Six month I am taking follow up for my Home loan proposal. I have started construction of my home. Up till now 40 % work is completed of construction....
Complaint comments Read comments [2] Complaint category Loans

DHFL Housing Loan — No Updation from DHFL side

 harish fonia on Oct 8, 2015
This is really shocked that i have not received any call from DHFL site, no calls how my pending constructions work, not even a single call saying that why work is been delayed. No call saying check is ready how much time is required. After so many reminders been send to DHFL team Mr Ashutosh Sood some movement has happened but again it is back to square one. Although im getting constant SMS for Pre EMI but when it is for check release payment and asking about the construction progress no-one is bother. This is not customer service, it is taking undue advantage of clients....
Complaint comments Read comments [4] Complaint category Loans

DHFL Home Loan — Agent misusing customer sign property? [Resolved]

 PRO D on Oct 3, 2015
I am Prabakaran ( SEO Analyst) Working at Cherri Technologies in Pondicherry it, s small company. My Wife Mrs. Anitha Prabakaran ( Assistant Professor ) working at Mailam Collage of Engineering, in Tindivanam Taluk . We both reached 1 year experience in our Institution.

Salary Information:

My Salary (Prabakaran) - 14, 000 Per Month
My Wife Salary ( Anitha ) - 12, 000 ( When I Apply Loan) Now 14, 000 Per Month

I building my compact Home for me and my family at the budget of 12 Lakh’s, already I have complete hall with single bedroom, to...
Complaint comments Read comments [1] Complaint category Loans

DHFL — Home Loan Interest Rate Increased and No Proper Responses

 Hosur Karthik S on Sep 22, 2015
I got home loan from dhfl bank hosur branch, after sanctioning the loan within 6 months the interest rate increased then I decided to transfer the loan to some other bank. but the dhfl representatives purposely making delay to give outstanding letter and asking to write letters and etc. their aim is to make delay and should continue in dhfl itself. I found clearly its cheating. so please be careful guys. if they keep on making delay I am going to raise complaint against dhfl very soon....
Complaint comments Read comments [3] Complaint category Loans

DHFL Home Loan — Higher interest charged during closure

 Girish24 on Sep 18, 2015
I have very bad experience about DHFL home loan, I took this loan 2 years back and closed recently . They charge higher interst to the existing customers . The new home loans are offered at 9.90 % and they are charging 10.4% for teh existing customers . There is no transperacy in the calculation of interest during closure . They have taken 2 EMI, One EMI even before the disbursement as advance EMI and another additional EMI even after one month after closure . Please do not go for this bank .When you ask for teh closure statement they have taken 3 weeks & that too it is chargable . This is worst...
Complaint comments Read comments [3] Complaint category Loans

DHFL — Complaint

 suresh.kandukuri on Sep 16, 2015

I have got a call from DHFL from the below numbers and they have asked me to pay 55750.00 + 19500.00 + 27600.00 = 1, 02, 850, to sanction the loan amount of Rs 8, 50, 000/- I have transfered the amount to different accounts mentioned below. after one month they are asking more money to process the loan..
i have realized that this is completely fake and they are making customers fools and getting money from innocent people. Please help me.

1) A/C no 52011131002644 A/C Name Money cash solution, IFSC Code ORBC0105201, Branch - Karampura, Bank: Oriental...
Complaint comments Read comments Complaint category Banks

DHFL — Misguiding DHFL staff for releasing of payment

 salan satnam on Sep 16, 2015
Ear Sir / Madam,

This is regarding my Appl. no. 01106744 & File No. - 00041803, I have been sanctioned housing loan (purchase + construction) of Rs . 8 Lacks from DHFL.
I would like to say that as per agreement 80% of amnt to be paid through loan amnt of DHFL and 20% will be born by us. They had committed to pay 60% (Rs. 480000) of total loan amnt for purchase of plot that has been sanctioned. Balance loan amnt remains Rs. 320000. After that they told us that they will pay 33% of balance loan amnt on completion of DPC lavel and 37% on shuttering lavel (without roofing)...
Complaint comments Read comments Complaint category Loans

DHFL — Home loan cheated

 Sureshkumar Shanmugam on Aug 31, 2015
I am visited DHFL branch in kanchipuram june 5th 2015, that time i met Mr.Mohan (9597122919) representative of DHFL He told me which are the documents need for home loan. that time i don't have HOME PLAN APPROVAL, he said i will arrange the plan approval so you do not do anything, just paid the amount for the same. Mohan was arranged for one construction person (ABI CONSTRUCTION - 9894060899), ABI construction person requirement : 1. Blue print cost : Rs.3000 2. Plan approval cost - Rs.15000 i gave Rs.18000 to that construction person. after 1 week that construction person arranged...
Complaint comments Read comments [3] Complaint category Loans

DHFL Home Loan — They don't care - Still looking for Original Home Loan Copy & Insurance Papers from DHFL

 prashcom on Aug 31, 2015
I had taken a Loan from DHFL on June 2015, now this is almost 2 months and still I am waiting for my DHFL Loan Documents & the Original Insurance Copy which I was suppose to received from DHLF for reference. I did many followups with them and they are keep saying that they will deliver but at the end no response and i now i am very unsatisfied...!! I sent many followup mails, calls but no one willing to listen.. i took a home loan of Rs 40lac + 1.5lac insurance and waiting for DHFL documents which i suppose to keep for reference but they least bother about it and keep delaying.. why can't they...
Complaint comments Read comments [1] Complaint category Loans

DHFL pramerica — Fraud

 sprasad8080 on Aug 25, 2015
Mr. Mitesh Bhatia (Business development executive cont no 9323718795) taken Rs 25800 DD(Demand draft) dd no 261 pmc bank with me for issue the dhfl pramerica policy but till date i havent get any policy also he didnt responding me. i also complaint to senior authority (Mr George P.V. con no 9619869754).This issue was happend in the month of April till date there is no response.please look into above issue and response as soon as possible.

Sharadaprasad Tiwari.

Cont no 8080908031...
Complaint comments Read comments [3] Complaint category Insurance

DHFL — No response from the party

 Nischal narender prashad on Aug 20, 2015
I was expecting a of 5 lakhs PL and I got a call from Your Madam Neha 8130106830 and she just stopped answering the phone. Policy info below 5laks = dhfl592061 ac # 3900526129000 till date paid 238232+500000 (PL amount) 738232 was suppose to be transferred to my bank still now i haven't received any update. Plz help. 9703944615 is my number...
Complaint comments Read comments [4] Complaint category Loans

DHFL — Statement facility withdrawn without notifying consumers

 spsingh1412 on Aug 4, 2015
Hi, It is surprising that the DHFL Home company has withdrawn the facility of viewing and downloading the e-statement from the customer portal without any notification to me and probably for all home customers without any notification. This is a breach of customer rights and trust by DHFL. They should be penalized heavily for our depriving us of such rights of checking my home statement....
Complaint comments Read comments [2] Complaint category Loans

DHFL — processing fee not returned

 g b r ambedkar on Jul 20, 2015
Loan file no 8002, after verification of the group house flat by the engineer all the documents I prodused the manager satisfied and taken a cheque for Rs. 2850. Later the the engineer and the consultant forced me to submit the documents of neighborhood flat, after the submission of the neighboring documents they delayed for two months and returned my application without any cause and didn't return my processing fee....
Complaint comments Read comments [3] Complaint category Loans

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