Dewan Housing Finance Corporation [DHFL] Customer Care
Dewan Housing Finance Corporation Ltd
Satisfactory rating: 14%
Submit a Complaint
266
COMPLAINTS

Dewan Housing Finance Corporation [DHFL] Customer Care

Dewan Housing Finance Corporation Ltd

Webpage:
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Address
201, 2nd Floor, Vipul Agora, M G Road
Gurgaon
Gurgaon District
Haryana
India - 12200

Customer Care Phone Numbers and Contacts


Additional info
F.A.Q.

Corporate Office
10th Floor, TCG Financial Centre, BKC Road, Bandra Kurla Complex, Bandra (East), Mumbai – 400051
Tel: +91 22 6600 6999
Fax: +91 22 6600 6998

National Office
6th Floor, Hdil Towers, Anant Kanekar Road, Bandra (East), Station Road, Mumbai – 400051

Registered Office
Warden House, 2nd Floor, Sir P. M. Road, Fort, Mumbai 400001
Tel: +91 22 6106 6800, +91 22 2202 9900
Fax: +91 22 2287 1985

Regional Offices
Shop No. 18/19/20, Dheeraj Regency, Western Express Highway, Borivali East, Mumbai - 400066

Ground Floor, Sanghavi House, Next To Sunteck Building, Vile Parle East, Mumbai - 400057

25/26, Dewan Tower, Opposite Parvati Cinema, Navghar Road, Vasai West, Thane - 401201

Shop No 18/19/20, Dheeraj Regency, Opposite Bhor Industries, Off Western Express Highway, Borivali East, Mumbai - 400066

View More Information...

Submit a Complaint
Satisfactory Rating
14%
Complaints
266
Responses
138
Resolved
2
So far so good - The company responded to our notifications and is working on resolving complaints.

Dewan Housing Finance Corporation [DHFL] related photos (10)

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Dewan Housing Finance Corporation [DHFL] Customer Care related pictures (10)

Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

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Dewan Housing Finance Corporation [DHFL] — Calling for 0 % interest loan against dhfl pramerica sahaj suraksha

 sachin kadam26 on Apr 16, 2016
I am getting call from 9560778228 number. They are saying that this call from dhfl and they are authorized employee. They are ready to give me loan on 0% interest loan and for that i have to submit my documents on following email id rahul. Sharmadhfl@financier.com. Please see the email id how they are trying to make fool to innocent person. I have done some research so i could caught this. What about poor and needy person? They are playing with there needs. Once they will sell the policy and the person who is in need has to pay and remove the policy from his pocket or some other personal loan. How...
Complaint comments  Read comments [1]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Processing fee deducted but loan rejected by dhfl

 Ashish Srivastava on Apr 7, 2016
Dear team,
I want to take home loan from dhfl and my file was processing and processing charges deduct in my bank a/c rs 2863/- and now dhfl team told me that your loan is rejected due to house no not mention in my document and if they are re login my file for loan then i have to pay rs 1700/- more. First time i have paid rs 2863/- they want to more rs 1700/-. But i will not pay any more, so i want to refund my amount of rs 2863/-...
Complaint comments  Read comments [4]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Complaint — not disbursing hl from 22nd feb 2106

 jyotigaur on Apr 5, 2016
Dear Naresh Girdhar
As no revert from your side.. and after lots of presuurisation I am putting this case to consumer court.
I visited to your office yesterday but no one allowed me to meet with as you were in office. And yours sales team really frustrated me. Yesterday their status is yes now they are saying no .

You guys even cant check your policy while approving case that’s mr. himanshu;s case on same property approved in this month and mine n

Actual Problem

as my case logged in safdarjung branch on 1st feb 2016 and case sanctioned...
Complaint comments  Read comments [3]Complaint category Home & Garden

Dewan Housing Finance Corporation [DHFL] — Enforced the medical insurance policy

 cm rajeevan on Apr 4, 2016
From
C.M. Rajeevan,
No. 2-hc quarters,
Pandakkal, mahe.
Cell no.09846573037.


Respected sir,
Sub:- requisition for the cancellation of medical insurance
(Chola ms) which is attached with plot loan - reg.
I have taken a plot loan(No.125213) from dhfl.Kannur.I am having a medical insurance for fast 5 years. So i request your good office to take necessary action regarding the cancellation of the medical insurance newly enforced on me along with the plot loan.
Yours faithfully,...
Complaint comments  Read comments [3]Complaint category Auto Insurance & Loan

Dewan Housing Finance Corporation [DHFL] — Loan update loan app no 01271186

 ked on Apr 1, 2016
I have applied for home loan in dhfl in last month on 3 feb 16 and given all the documents which are required for loan. After few days post all verification they called me for submission of my original property papers and said to do franking of paper & notary, etc. I did all these things. Still not received a single communication from dhfl. Every time i am calling the person who has source my loan he is not answering the phone and just text me will call you back. Dhfl keep saying will call you once received the confirmation. I am really surprised to see such pathetic service where in customer is...
Complaint comments  Read comments [2]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Persons calling for 0% loan with name and number

 Jitendrag84 on Mar 31, 2016
HiTeam,
I have received call for 0% loan today on 31/003/2016. name and number listed below:
rahul.sharmadhfl@financier.com
09560778228
09210009022
please be aware it seems fraud and active for all.
DHFL needs to take action against the same. i am not following...
Complaint comments  Read comments [1]Complaint category Banks

Dewan Housing Finance Corporation [DHFL] — Increase of Interest rate

 keerthi_5 on Mar 31, 2016
My interest rate was 10.25 % on APR 2008 when started, by September 2013 it rose to 14.00 %, by the time I contacted them and got it reduced to 10.25 by Feb 2015 the damage is already done. I do not know what on earth has happened, the only thing they say is that we have to contact them and ask to reduce :-(. I did not get any information about the increase of interest rate except for the first time when it was raised to 11.25 from 10.25. A loan can change the picture of your life....
Complaint comments  Read comments [3]Complaint category Insurance

Dewan Housing Finance Corporation [DHFL] — No resposne & update about our loan status

 rti1920 on Mar 30, 2016
Dear Sir / Mam,

We have submitted our company Dream heaven homes Pvt. ltd. documents along with customer documents for our Ara, Bihar project APF in Patna Dhfl office. As per demand we have submitted all documents . now Patna office is not taking any response to our calls and there is no result of our visit to branch office.

I would like to Know about present status of Our Loan file .

Thanks & regards

Arti
SR ADMIN MANAGER
Dream Heaven Homes Pvt. Ltd.
Ph - 7542034072...
Complaint comments  Read comments [1]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Foreclosure not provided by dhfl (Loan account no. 860, chandigrah branch) in the name of inderjeet kaur

 parvindersingharora on Mar 29, 2016
Sir,

I following ti the branch of DHFL since long time (> 10 Days) for closure of my Loan but intentionally they are not providing my foreclosure letter.

If they are unable to provide the same from their end why they are charging interest from my side.

I also sent the mail to their seniors and make the several calls to customer care without any response.

Please help to provide the same as as possible....
Complaint comments  Read comments [1]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Returning of fees and documents

 jyoti22391 on Mar 29, 2016
Respected Sir,
I submitted the following complain to you vide complain status update ID 1251918 on dated 22/03/2016 against Dewan Housing Finance Corporation [DHFL] — Not returning the dues but still no action is taken


"I applied for home loan to DHFL bank and I cancelled the loan also because which was said, was not followed. The EMI of Rs 25, 845 (cheque no.-592545)was deducted before disbursing the loan in my account. My two cheque were encashed without any prior information to me.It was told that loan interest rate would be 9.55 but it was 10.02 on the paper....
Complaint comments  Read comments [1]Complaint category Banks

Dewan Housing Finance Corporation [DHFL] — Double processing fee paid for Home loan

 Vijay Phatak on Mar 24, 2016
Hi,

This is in regards to the Home loan we have with Diwan Housing Finance Ltd.In the year 2013 we had received a Loan saction letter fron DHFL however due to some reason the deal of our house was cancelled and accordingly there was no disbursement of loan.However they took a loan processoing fee of Rs.32000/-although there was no disbursement.

In the year 2014 we finalize another house and received a second sanction for the House.This time again we paid processing fee of Rs.20000/-with a assurance from them that they will pay back us the previous processing money...
Complaint comments  Read comments [3]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Not returning the dues

 jyoti22391 on Mar 22, 2016
I applied for home loan to DHFL bank and I cancelled the loan also because which was said, was not followed. The EMI of Rs 25, 845 (cheque no.-592545)was deducted before disbursing the loan in my account. My two cheque were encashed without any prior information to me.It was told that loan interest rate would be 9.55 but it was 10.02 on the paper. I was assured that the receipt of paid fee of Rs. 16, 400 would be sent via mail but it is not sent till today. It is requested many times to return all my documents and fee (six cheque, Rs. 16, 400 and the documents of property and mine ) but no action...
Complaint comments  Read comments [3]Complaint category Banks

Dewan Housing Finance Corporation [DHFL] — Dhfl agent paired with owner and approved loan on a litigation property

 robinonnet85@yahoo.co.in on Mar 21, 2016
Hello DHFL,

Since You have not replied to my email and least bothered about whats happening around. Let me do a good favor to you and let you know whats happening around, If you don't take serious actions things will be messed up big time. I have mentioned everything in points below to make you understand better

1. First thing first please refer my pervious email and understand what was going around.
2. I am a genuine customer with excellent credit and I challenge you to prove it wrong and any given point and I bet my life on it.
3. After my previous...
Complaint comments  Read comments [3]Complaint category Loans

DHFL — No response for prepayment charges

 lokii on Mar 19, 2016
I have sent so many emails and contacted customer care for my house loan prepayment charges.I have not received any response and information.This feel really bad.I have to pay my loan completely.I want to know why there is no response after many emails.Is this dhfl company policy to hide the prepayment charges information. Dhfl is a big cheat home loan company and the best worst customer care.Stay away from this .....
Complaint comments  Read comments [5]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Loan Cancelled After approval section letter and house registration

 nitesh chhatre on Mar 18, 2016
DHFL Is good but the employ working in DHFL is cheating type guys they don't do there job on time and make customer suffering, as my friend as been cheated by DHFL. They done there half process and provided approval section letter and informed to registration of house and submit paper after this process they had start there verification process and cancel loan.

Can any one help to escalated matter to reimbursement amount of registration of house as it cost go near 1 lac which is not small amount for lower middle family.

DHFL power User as to look in this matter as...
Complaint comments  Read comments [3]Complaint category Loans

DHFL — Branch manger reuiired money for loan statement

 charan.kadam@futureretail.in on Mar 8, 2016
My loan a/c no 1771, belapur branch.
I CHARAN LAXMAN KADAM.
i went belapur DHFL branch date 8/3/2016. asked for full statement. i am not took statment a single time from last ten years. when i asked for full statment branch manager told me pay 286 rs. without pay money i cant give u statement. if i give u statment without pay money then DHFL throw out me from orginzation. very joking experience for me. manager left the job becuase of my statement.
DHFL pls revert me...
Complaint comments  Read comments [2]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Collection Calling despite the loan has been fully repaid

 sandeep_732 on Mar 4, 2016
I am one of recipient of most pathetic customer service from DHFL. i shifted my loan account due to their pathetic customer service, despite paying them in full last month, since morning i am getting the calls from their call centre for the payment of EMI. on being told that i had already repaid the loan the TC told me you have to pay as it is showing in their system. on contacting some body else there, she told me that it is happening from their mumbai office over which she doesn't have any control.

And the quality of Telecalling, the way they talk is no way you feel like you are...
Complaint comments  Read comments [1]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Don't Refund my Due Amount.

 Pradeep Jangir on Mar 4, 2016
Hi Sir/Madam,

I have take a loan account code no 11086 and amount is Rs. 1789601/- from DHFL Jaipur Branch and When loan sectioned i paid total processing fees is Rs. 20108/- and after that i have revised my loan amount with Rs. 1744801/- and my processing fees to be paid is Rs. 19605/- so make refundable amount is Rs. 503/- (20108-19605 = 503).

Now i have been closed my loan with fully pre payment on 23rd Dec. 2015.

But now when i call to DHFL Office then DHFL executive said, I will call you after confirmation day by day. same response we heard from...
Complaint comments  Read comments [2]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — My payout not received from past 7 months.

 zobby on Mar 3, 2016
I am working as a referral partner in DHFL . My Code is B 804, Name - Rukhsana Usmani . I have done 2 cases under this code but still not received the payout from company . Everytime I visit the office they say that u will receive payout in this month . Still i have not received the payout .
Office address - LK tower, Sardarpura, Jodhpur .

Pls resolve .
Regds
Zakir Hussain c/o Rukhsana Usmani...
Complaint comments  Read comments [1]Complaint category Business & Finances

Dewan Housing Finance Corporation [DHFL] — Cheque not received against the demand letter

 suma acharya on Feb 20, 2016
This is with reference to my home loan account in DHFL.. Account No. 01134481 (Branch : Bandra) in name of Suma Acharya. Its almost more than a month I have submitted the demand letter from Mohan Willows to DHFL, but still they have not provided me the cheque against the same. On 10th February I got a call from my agent stating that DHFL has misplaced the demand letter, hence requested for a duplicate copy.. On submitting the same on 11th February, till date I haven't received my Cheque. Attaching copy of Demand letter and completion certificate from architect for reference

Builder...
Complaint comments  Read comments [2]Complaint category Building Developers

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