[Resolved] IFB Industries — DIGITAL 6 KG WASHING MACHINE

[Resolved] IFB Industries — DIGITAL 6 KG WASHING MACHINE

J jitendra nigam from Aligarh, Uttar Pradesh

FOR THE LAST ONE WEEK I AM FACING THE PROBLEM OF OPENING OF DOOR OF WASHING MACHINE. DUE TO ACCIDENTAL PRESSING OF THE DOOR BUTTON IT GET EMBEDDED INTO THE SOCKET OF THE MACHINE. I HAVE ALREADY EMAIL TO THEIR COUNTRY HEAD. I HAVE ALSO CONTACTED THE LOCAL SERVICE PERSONAL OF THE IFB. THEY ARE RECEIVING OUR CALL BUT TILL DATE NO ONE HAS COME FROM THE IFB TO LOOK INTO THE PROBLEM FROM THE VERY BEGINNING IT THE WASHING MACHINE DIGITAL 6 KG IS SHOWING ONE PROBLEM OR THE OTHER PROBLEM PLEASE DONOT PURCHASE THIS MACHINE. THIS IS THE MOST HEADACHE OF ALL THE MACHINE THE IFB HAS PRODUCED JITENDRA NIGAM [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

SENTHILRAMESH

from Madurai, Tamil Nadu

DIGITAL 6KG — REPLACING DRUM

Sir, I am Senthil Ramesh residing in Tenkasi, Tamilnadu. I bought one digital 6 kg model two years back. In the close of warrenty period we met a problem in our machine. We lodged a complaint with our tirunelveli service centre. They sent their boys and they found there were some mistakes in drum.Then they replaced the drum, That is not fit for our model. After that they replaced another drum which was also not fit for the machine.Then they left our house with a promise to bring a suitable drum for this model.We didnt get it till date.More than one month our machine is under repair. When we contacted the service centre they promised to rectify.Kindly do the needful service as it is a vacation periood and we are expecting guest.We once again hope on you to rectify our problem quickly.

Remember, we are the very old customer of IFB and so far we have not met any problem in our product. This is the first and we hope to be the last one.

Thank You.

Manoj Kumar

from Jammu, Jammu and Kashmir

IFB-Washing Machine-Digital-6Kg — Unattended complaints in AMC

I had a digital 6kg IFB washing machine and it is under AMC contract from the begining. I registered a complaint wide comp. no 3476736 on 10th september,2009. Inspite of so many reminders at the companies customer care number no one has attended the complaint or called for it till 14th sept.. Company while doing the AMC make a claim that it will be attended in 24 hrs. So there is no use of doing the AMC's when coplaints are going unattended.