Comments
Pizza That Never Came:
Name Sanjay Bhattacharyya
Phone No. [protected], [protected]
Dominos Store Name: Opposite Pantaloon, Kankurgachi, Kolkata
Date of Incidence: 28/08/2011
Order No. : There is no order no. as I plced the order for One Large Golden delight Piza with several assortments over telephone at 4.30PM and asked to deliver it positively at 8.30 PM. Someone promptly told me to keep ready Rs. 857.00 handy and cross checked my address with the provided land no. as well as another no. so as to assure that I am not a hoax. Anyway whem the pizza failed to reach at 9.00PM I rang up and the person receiving the call after keeping me waiting for few minutes told me that my pizza is on the way. Sadly it never reached me though my house is hardly 10 minutes drive from the outlet. When I tried to call again someone just hung the phone in the face as if we are some pestilence of the past. At around 10.20 pm somebody turned up at the gate to deliver the elusive pizza which I promptly refused as we had to order separately for non compliance of Dominos. Sch irresponsible lacadaisical attitude and sheer lack of professionalism must stop. Kolkata is not used to this. It is of great regret that Dominos is famous. Any B category DABBA supplier would act in a better manner and at least would give a call stating the reason of delay. Dominos should leave Kolkata at once.
Name Sanjay Bhattacharyya
Phone No. [protected], [protected]
Dominos Store Name: Opposite Pantaloon, Kankurgachi, Kolkata
Date of Incidence: 28/08/2011
Order No. : There is no order no. as I plced the order for One Large Golden delight Piza with several assortments over telephone at 4.30PM and asked to deliver it positively at 8.30 PM. Someone promptly told me to keep ready Rs. 857.00 handy and cross checked my address with the provided land no. as well as another no. so as to assure that I am not a hoax. Anyway whem the pizza failed to reach at 9.00PM I rang up and the person receiving the call after keeping me waiting for few minutes told me that my pizza is on the way. Sadly it never reached me though my house is hardly 10 minutes drive from the outlet. When I tried to call again someone just hung the phone in the face as if we are some pestilence of the past. At around 10.20 pm somebody turned up at the gate to deliver the elusive pizza which I promptly refused as we had to order separately for non compliance of Dominos. Sch irresponsible lacadaisical attitude and sheer lack of professionalism must stop. Kolkata is not used to this. It is of great regret that Dominos is famous. Any B category DABBA supplier would act in a better manner and at least would give a call stating the reason of delay. Dominos should leave Kolkata at once.
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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Thanks for bringing this to our notice. We regret the inconvenience caused to you. Can you please let us know your complete order details including
Customer Name-
Phone No-
Dominos Store Name-
Date of Incidence-
Order No-(If possible)
Bill No- (If possible)
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