Domino's Pizza — Disappointing Service

Address:

Mumbai Suburban, Maharashtra

The service provided by dominos was disappointing. I had placed an order on 10/March/2013 around 8 p.m at Borivali (West), Mumbai (near Bhagwati Hospital). The representative told me that my order will get delivered at my place in 30 minutes. I waited for an hour, I called over there they said the delivery man is on its way. It didn't come for another half an hour, I called over there again they said that they don't deliver at the place I stay and instead diverted my order at Kandivali outlet.
It was a very disgusting service of Dominos I have ever had.
Finally it took around 2 hours and 15 minutes for my order to arrive. It was agreed that i would get a discount which they denied after arriving. We had to return the pizzas after waiting for 2hours 15mins. This kind of service is least expected. Atleast now i hope some serious action is taken.