[Resolved]  Domino's Pizza — Inappropriate behaviour of Domino's Staff

Address:Mumbai City, Maharashtra

Hi ,

The Dominos Pizza Centre Mgr Avinash Sawant reachable in Mobile Number :[protected] claim customers take undue advantage. Being in the service industry , the manager of the centre(Gokhuldam) does not have ethics to talk to the customer and they are not bother in future if I dont place an order.

I received an message from Dominos , there will be an return gift for customers . 20% off on Pizza bill . Min Bill Rs 3.50 without coupon code and validity till 7 th of Aug. I called to place my order , the call was redirected to the Manager of the centre, when i explained about the discount , he passed the comment circastically I cannot provide the discount to all the customer , since at times customer take undue advantage. Morever the discount amount is 100 , which i have never asked in earlier orders, since i regularly order from this centre . The manager was very rude and kept on arguing , and also hanged over the phone. Dominos this was not expected from you all............

This was an sad expirence , I would like to take an strict action against it because it impacting Dominos image in the market . Last not but least in the service industry Customer is always right , however this Manager has forgotten this, very shameful.
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Aug 13, 2020
Complaint marked as Resolved 
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Nill — Inappropriate behavior of the staff.

I am Anand my contact no is [protected]. This is a complaint against the TTR who has alloted my seat to some other for the ticket below.
PNR no:[protected].
Train Name: Mangalore-Cennai exp.
Train No: 6108.
Date: 20/02/2009.
Start Time: 10:25pm.

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