[Resolved]  Domino's Pizza — NON DELIVERY

Address:Patiala, Punjab

I placed online order for delivery of Pizza at E-22 Hira Nagar, PATIALA at 10.35 PM, 31.05.2012 and Rs. 480.69 got deducted from my credit card. But I did not get pizza. When i contacted Dominos, they said they did not receive any order. I had to sleep without having dinner as most outlets close around this time in patiala. I want my amount returned and apology from Dominos otherwise I am going to consumer court.
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Aug 13, 2020
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Dominos Pizza — non delivery of pizza & counter acquisition

an order was placed with dominos, sector 34, chandigarh at 7:22 PM and did not reach our address, after repeated calls, the executive told us that pizzas had alreadybeen delivered. an hour later an executive by the name of ronny came to my place to tell us that they were two people in a car by the road who had taken the pizzas and payed the amount. hence it is not our liability whether it reaches you or not. his statement was" iam just a part time employee & basically concerned with money, whoever takes the pizza is not my matter of concern" after calling the dominos people again they just put down the phone.
I am Aakash Bajaj I ahve been ordering dominos pizzas since last 5 year. Recently, i made an order at dominos and they askes 1000 question about new addresses. They did not deli9vered my order till 45 min. I called them back they said they had no knowledge of the order and the manager further refused to entertain any complaints.
I had placed an order with Dominos online for pizzas through their website. I had not expected that I will be in for a complete shock. I had money deducted from my account successfully however the website for Dominos claimed that it was an unsuccessful attempt and my order is not placed. I went back to check the same and money has been deducted from my account. I had to call my local Dominos (Magarpatta, Hadapsar Road, Pune) where usually I receive my order delivered from.

I had to go through an ordeal of talking to various representatives from Dominos as none of them were interested in customer service as they have no comprehension of industry they work in. I spoke with their Manager as well as supervisors named Ajinkya and Pritesh respectively. Both have no respect for their customers and are rude giving no respect to what customer has to say.

THIS WAS MY WORST EXPERIENCE WITH DOMINOSE EVER HAD THAT COMPELLED ME NOT TO TO MAKE MYSELF GO THROUGH THIS IN FUTURE. I had even received a call back from Dominos by someone named Gaurav asking not to report them as it will be of no use and will do me no good. I would request authorities to help me get my money back and look into this matter as we should not be treated this way ever. I am also attaching my back snapshot stating that money was deducted from my account.


The amount was Rs 340.25/- for mixed doubles and butter scotch mousse
I have ordered online on 06.06.14 asking for them to deliver by 7.30PM. Its already 9.00 and they still havent delivered it yet.


Txn No :
MSMP[protected]
Trace No. :
cc[protected]
Dear sir, area.I am staying in BHEL Bhopal area, dominos is in 3 kmt. but outlet always refuse to home delievery.they say that we do not give delievery in BHEL area.I Just want to complaint against it.if they dont give delievery in under 3 kmt area.then kindly open a new branch in Bhopal area.

Vandana
BHEL

payment related

I ordered one pizaa amt rs. 333, to my native address (jamshedpur) . Payment got deducted from the citibank credit card, but the order was not completed . i want my money back, because i dont have any purchase/order id . !!!

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