[Resolved] Domino's Pizza — Pizza not delivered but money deducted from account

akashjain86

from Gurgaon, Haryana

Address:

Gurgaon, Haryana

I had ordered for pizza online on 07/01/2013 at around 2:30 p.m. for pick up from Cyber city, Building 8 (Tower C), Gurgaon. Amount of Rs. 472.45 was debited from my credit card (DOMINOS BILLDESK MUMBAI IN). But the store didn't receive the order and I was told that money would be refunded to my account.
I am yet to receive any refund from Dominos regarding the above transaction. Dominos should refund the money at the earliest.

Akash

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Aug 13, 2020

Complaint marked as Resolved

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Comments

bhuvanahujaca

from Noida, Uttar Pradesh

DOMINOS — Refund of amount charged for pizza not delivered

I have made an online order to deliver the pizza at my home (Vasundhara). The first time I have made an order the same was rejected to due some technical reason. I again tried but the order was rejected this time also. After getting the order rejected, I made an order offline and dot the pizza delivered at my address and made the payment for the same.
The another day I checked my credit card and to my suprise the amount was charged by Dominos two time and there was one entry for refund. After going through my credit card statement I have called Dominos (Kaushambhi) managers (Mr. Shailendra & Ms. Puja) numerous time but all in vain. They are even not entertaining my request.

Pls take appropriate action against the people
Thanks in advance.

syedzaidi

from Bengaluru, Karnataka

people make complaint only when get totally pissed off by service. its not fun for customer waste time in complaining without any issue.

deepakchhetri

from Darjiling, West Bengal

Dear Sir,

I had ordered for pizza online on 27th Aug.2011 at about 9 p.m at dominos, pizza was not delivered but money has been deducted from my account twice vide PUR/DOMINOS-BILLDESK/MIMBAI/270811/14.12 FOR Rs 960.52 again PUR/DOMINOS-BILLDESK/MIMBAI/270811/14.21 FOR Rs 960.52 total Rs. 1921.04 my account no. [protected] of axis bank Sevoke Road, siliguri Darjeeling West Bengal . they send me a order no through email is given below
Reply
from Dominos India [protected]@dominos.co.in
reply-to Dominos India <[protected]@dominos.co.in>
to deepakchhetri.[protected]@gmail.com
date Sat, Aug 27, 2011 at 8:00 PM
subject [Dominos] - New Account
Important mainly because of the people in the conversation.
hide details Aug 27
Images are not displayed.
Display images below - Always display images from [protected]@dominos.co.in

Dear Customer,
Thanks for registering with Dominos. Your password for Dominos Online Ordering is 8113.
Please take time to visit our website to checkout latest new offers on our products.

Thanks,

Now kindly refund my money through my account no. as given above

with regards
Deepak chhetri
2nd Mile sevoke road, Jyoti nagar
P.o. siliguri,
dist Jalpaiguri West Bengal pin 734001
Cell [protected], [protected]
phone [protected]

shasankaTCS

from Pune, Maharashtra

Regarding high bill amout and Serving a Cold pizza

Please don't cheat in case of home delivery. I have experienced thrice this type of cheating, incorrect / high bil amount, poor service. Shop Name : Rainbow plaza, pimple saudagar