[Resolved] State Bank of India ATM — Double deduction of payment on single purchase from SBI ATM/debit card | |
Dear Sir, I would like to inform you that I purchased a few sarees from Adi Mohini Mohon Kajilal saree shop on 13th September 2008. The total amount of the bill was Rs. 7095.00 (bill no. 5169). I made this payment using a State Bank of India ATM/debit card. After the purchase, I noticed that this amount has been debited twice from my savings-bank account (S/B no. [protected]). When I informed the bank authorities about this problem, they told me to contact the showroom where I bought the materials and get one certificate of single receipt of the payment. After getting the required certificate from the concerning bank (Citi Bank) of Adi Mohini Mohon Kajilal saree shop, I applied to Mr. Paul (Head cashier of State Bank of India, Beadon Street Branch, Kolkata) on 23.10.2008 He told me to contact after 45 days, as it is the minimum time to resolve any complain of this nature. After 45 days when I contacted him again he asked me to come after a week. In this manner I visited him quite a few times but the problem remained far from being solved. During one of such visits in February’2009 I found that Mr. Paul has been transferred. In such circumstances I contacted the branch manager (State Bank of India, Beadon Street Branch, Kolkata) Mr. N. K. Choudhury on 7th February’09 and explained the problem to him and gave him a copy of the application. When I again visited the branch on 7th March’09 to check the status of my application, Mr. Choudhury sent some correspondence to the head office of State Bank of India and told me to wait for another 45 days. Although the mentioned period of 45 days is again over, the problem is still to be solved. I would like to bring it to your attention that even after waiting for almost seven months and visiting the banks (both SBI as well as Citi Bank) many times, no appropriate action has been taken. In this scenario I request you to consider the matter and take the necessary and appropriate action. Thanking you. Tapan Kumar Pyne Residential address : 15/D, Chidam Mudi Lane. Kolkata – 700 006 Bank details: State Bank of India Beadon Street Branch. savings-bank account no. - [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 15 Comments | |
Comments
Try this: http://www.rbi.org.in/commonman/English/Scripts/AgainstBank.aspx
Dear Mr. Tapan
Please file your complaint to the Banking Ombudsman, Reserve Bank of India. You will definitely recieve your amount back.
given below is the address for Banking Obudsman at Reserve Bank of India at Kolkata. follow the URL below and file a complaint online too.
thanks and regards
Jagadeesh
Hyderabad
[protected]@gmail.com
Kolkata Branch
Shri C.V.George
C/o Reserve Bank of India
15, Nethaji Subhas Road
Kolkata-700 001
Tel.No.[protected]/[protected]
Fax No.[protected]
http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=164#
Please file your complaint to the Banking Ombudsman, Reserve Bank of India. You will definitely recieve your amount back.
given below is the address for Banking Obudsman at Reserve Bank of India at Kolkata. follow the URL below and file a complaint online too.
thanks and regards
Jagadeesh
Hyderabad
[protected]@gmail.com
Kolkata Branch
Shri C.V.George
C/o Reserve Bank of India
15, Nethaji Subhas Road
Kolkata-700 001
Tel.No.[protected]/[protected]
Fax No.[protected]
http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=164#
sir,
i wish to you and this i inform you i am balaji form sathyamangalam in erode and i have account in your branch of sathyamangalam in SBI A/C number -[protected] then card number -[protected] . i was access my card in AXIS BANK ATM CENTER in puliyamppati branch but i was not get money in the center at time 12.57 date ;13/06/09 ATM ID :s1ac3683 record no:1063 and i have a balance -nil-, so please give response to me to take the complain i waiting for your ansswer
thanking you
your's
c.balaji
--
i wish to you and this i inform you i am balaji form sathyamangalam in erode and i have account in your branch of sathyamangalam in SBI A/C number -[protected] then card number -[protected] . i was access my card in AXIS BANK ATM CENTER in puliyamppati branch but i was not get money in the center at time 12.57 date ;13/06/09 ATM ID :s1ac3683 record no:1063 and i have a balance -nil-, so please give response to me to take the complain i waiting for your ansswer
thanking you
your's
c.balaji
--
sir,
i wish to you and this i inform you i am balaji form sathyamangalam in erode and i have account in your branch of sathyamangalam in SBI A/C number -[protected] then card number -[protected] . i was access my card in AXIS BANK ATM CENTER in puliyamppati branch but i was not get money in the center at time 12.57 date ;13/06/09 ATM ID :s1ac3683 record no:1063 and i have a balance -nil-, so please give response to me to take the complain i waiting for your ansswer
thanking you
your's
c.balaji
--
i wish to you and this i inform you i am balaji form sathyamangalam in erode and i have account in your branch of sathyamangalam in SBI A/C number -[protected] then card number -[protected] . i was access my card in AXIS BANK ATM CENTER in puliyamppati branch but i was not get money in the center at time 12.57 date ;13/06/09 ATM ID :s1ac3683 record no:1063 and i have a balance -nil-, so please give response to me to take the complain i waiting for your ansswer
thanking you
your's
c.balaji
--
Oh ho.. I think I saw this in the right time. I also got into the same issue now. My account has debited two times against a single purchase. Filed the complaint in the branch and they said it will take minimum 45 days to resolve. So what about the maximum? Is this issue increasing with SBI ATM cards?
Another issue is that, when I report this issue in the branch they asked me to contact the shop and get confirmation letter from them saying they received the payment only once. I was able to do this time but what if I was in a journey? Should I go back to the shop and get the letter for filing a complaint? Then it is better not to use SBI ATM for purchases during journeys.
Another issue is that, when I report this issue in the branch they asked me to contact the shop and get confirmation letter from them saying they received the payment only once. I was able to do this time but what if I was in a journey? Should I go back to the shop and get the letter for filing a complaint? Then it is better not to use SBI ATM for purchases during journeys.
sir plz check my complain no.2789164...date:02-07-09...i m from lakhisarai, bihar...
Finally I got my money back. I waited for 45+ days and then complained to Banking Ombudsman. I got the money with in 1 week after that.
I Naresh Jain is customer of your bank.There is an ATM at west enclave Pitam Pura, New delhi-110034 near my house C-2/54, West Enclave, Pitam Pura. Your bank has placed banners and other advertisement of opening of the above ATM and it has started working two months ago.I went many times to withdraw money from the said ATM but i did not get the money because of insuffiency of funds in the ATM machine.I hereby request you to kindly take appropriate action against the responsible officer as there is a deriliction of duty of his part and assure me that serious proper action will be taken on my complaint and also assure me that as and when i go to use the said ATM I will come back with cash in my hand.
please inform the status of complaint/request No. 3643010 dated 16.12.09
SBI Bank — not getting money which was duble debited from ATM for single purchasing
Dear SirI' very frustrated and couldn't find any way that's why writing you about my problem.
It has been more than a year when i complained on[protected] regarding doble debit of amount from ATM while shopping i.e. on[protected] in SBI sector- 30 branch chandigarh.
It was said to me at that time that such cases take two months to get your money back, so i went their after 2 months an d they said nothing has been done, it's all in hand of bombay branch. I followed up i again went there and i was getting same old replies and excuses only nothing has been done, it has been now more than a year and i'm suprised how long it should take.
In bank where you can find about one rupree differece where it is, bank is unable to get my money back.
I know this problem doen't take more than 15 days to get ur money back because this problem happened with my another ATM.
I'm upset that i have made account in such a poor service bank for so many years.
heavyly hearted
Sonia Ubbi
A/C No. [protected]
Amount debited Rs.2395 on[protected]
Card no.[protected]
dear sir,
i withdraul RS.10000 on dated 13/02/2010 from ghaziabad on a/c no. [protected] . i found that rs. 33000 in 4 times (10000+10000+10000+3000) witthdrauled on dated 07/ 12/2009 but this act was being not done by me.so i reqest you to take appropriate action
i withdraul RS.10000 on dated 13/02/2010 from ghaziabad on a/c no. [protected] . i found that rs. 33000 in 4 times (10000+10000+10000+3000) witthdrauled on dated 07/ 12/2009 but this act was being not done by me.so i reqest you to take appropriate action
Sir,
I have applied for ATM cards for my account No [protected] in State Bank of India jattari on 14 Mar 2010. I have not recd ATM as on date. Inspite of DSP account, any facilities of DSP as published by Stat Bank of India have recd like double ATM Cards, Multi city cheque books etc. I request to take necessary action to issue the ATM and other facilities.
Hav Raj Kumar Attri
VIll - Kheria Khurd (Aligarh )
UP PIN - 202137
Mob - [protected]
I have applied for ATM cards for my account No [protected] in State Bank of India jattari on 14 Mar 2010. I have not recd ATM as on date. Inspite of DSP account, any facilities of DSP as published by Stat Bank of India have recd like double ATM Cards, Multi city cheque books etc. I request to take necessary action to issue the ATM and other facilities.
Hav Raj Kumar Attri
VIll - Kheria Khurd (Aligarh )
UP PIN - 202137
Mob - [protected]
Sir
My Ac.[protected] Name-Bimalesh Kumar Maurya Payment in ATM on line SBI Life Amount-Rs.25000 payment but surver problem so Amount debit from my account but not payment sbi life so again try so payment but deduction in duble but ofter 3day not add be amount in my account so please make payment in my account.
from
Ac.[protected]
Name-Bimalesh Kumar Maurya
Branch Code-10490
Branch Name - Baran
My Ac.[protected] Name-Bimalesh Kumar Maurya Payment in ATM on line SBI Life Amount-Rs.25000 payment but surver problem so Amount debit from my account but not payment sbi life so again try so payment but deduction in duble but ofter 3day not add be amount in my account so please make payment in my account.
from
Ac.[protected]
Name-Bimalesh Kumar Maurya
Branch Code-10490
Branch Name - Baran
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
27%
Complaints
27853
Pending
0
Resolved
7386
![State Bank of India [SBI] Phone](/img/bn/phone.svg "State Bank of India [SBI] Phone"){kind=small}
![State Bank of India [SBI] Website](/img/bn/www.svg "State Bank of India [SBI] Website"){kind=small}
![State Bank of India [SBI] Address](/img/bn/location.svg "State Bank of India [SBI] Address"){kind=small}
My S.B. acount no.[protected] is your bank branch of shivaji nagar hald and I am withdrawl Rs. 8000/- dt. 14.5.2009 is atm machine of at state bank of indore tulsi nagar bhopal .at same is single withdrawl and you are didcted the two times of withdrawl .
Pl. diposit the payment of exes didcted.
anup uprit
G-96/39 tulsi nagar bhopal