DTDC — Booked consignment for no service area and then charging money for return delivery

Address:

Indore, Madhya Pradesh

I booked a envelop for delivery in Cortalim, Goa. The agent took the booking. When not delivered for many days, the consignment was tracked on internet. It was reveiled that the consignment was returned as "No Service Area". Now while giving return delivery the agent has charged me Rs.80 saying that i have not mentioned contat number on the envelope.

This is pure cheating by agent as he should have checked for service area before booking the consignment. I request to take action againt the company and the agent for cheating the consumer.