Comments
Hi All,
It’s been months now and I have not received the courier.
Appreciate if any one can help. Or may be suggest the procedure to register a lost package and start the claim procedure.
Regards,
Sherry Gautama
[protected][protected][protected][protected]
From: Sherry Gautama, CLSA
Sent: Monday, October 26, 2009 5:22 PM
To: 'CSS.[protected]@dtdc.com'
Cc: CSS.[protected]@dtdc.com
Subject: RE: Consignment - Z98039146
Hi Team,
If you people can make out the stamp of the recipient, this has been received by Ernest and Young. It should reach CLSA INDIA LTD.
These are two different companies.
These attachments are useless till the time I receive my courier.
Regards,
Sherry Gautama
[protected][protected][protected][protected]
From: CSS.[protected]@dtdc.com [mailto:CSS.[protected]@dtdc.com]
Sent: Monday, October 26, 2009 5:05 PM
To: Sherry Gautama, CLSA
Cc: CSS.[protected]@dtdc.com
Subject: RE: Consignment - Z98039146
Dear Mr. Sherry Goutam,
Pls find attachment for drs copy
Rgds
Sushma
"Sherry Gautama, CLSA" <sherry.[protected]@clsa.com>
26/10/2009 09:39
To
<CSS.[protected]@dtdc.com>
cc
<CSS.[protected]@dtdc.com>
Subject
RE: Consignment - Z98039146
Destination Address –
The contact numbers are same as below.
Regards,
Sherry Gautama
[protected][protected][protected][protected]
From: CSS.[protected]@dtdc.com [mailto:CSS.[protected]@dtdc.com]
Sent: Tuesday, October 13, 2009 5:35 PM
To: Sherry Gautama, CLSA
Cc: CSS.[protected]@dtdc.com
Subject: Re: Consignment - Z98039146
Dear Sir/Madam,
We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.
We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you within 24hrs. Meanwhile can you provide us the destination address and contact number which will help us in further investigations.
In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services.
We do hope that we are able to restore your faith in DTDC.
Thanking you,
Yours faithfully,
for DTDC Courier & Cargo Ltd.,
Madhushree
Customer Support Executive
CC:Dear Shaila, Pls arrange for the DRS copy .
"Sherry Gautama, CLSA" <sherry.[protected]@clsa.com>
06/10/2009 18:05
To
<[protected]@dtdc.com>, <css.[protected]@dtdc.com>, <[protected]@vsnl.com>
cc
Subject
Consignment - Z98039146
Hi Team,
This is regarding the above mentioned consignment number which was sent one month back and has a status delivered.
But this never reached me but Ernst and Young Company.
This issue was reported to local DTDC office but no action was taken in this respect.
Hope that some action is taken in this regard and the money spent on this courier would not go wasted.
Regards,
Sherry Gautama
_____________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
______________________________________________________________________
********************************************************************************...⇄
The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information and may be legally privileged. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
www.dtdc.com
********************************************************************************...⇄
______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________
_____________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
______________________________________________________________________
********************************************************************************...⇄
The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information and may be legally privileged. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
www.dtdc.com
********************************************************************************...⇄
______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________
It’s been months now and I have not received the courier.
Appreciate if any one can help. Or may be suggest the procedure to register a lost package and start the claim procedure.
Regards,
Sherry Gautama
[protected][protected][protected][protected]
From: Sherry Gautama, CLSA
Sent: Monday, October 26, 2009 5:22 PM
To: 'CSS.[protected]@dtdc.com'
Cc: CSS.[protected]@dtdc.com
Subject: RE: Consignment - Z98039146
Hi Team,
If you people can make out the stamp of the recipient, this has been received by Ernest and Young. It should reach CLSA INDIA LTD.
These are two different companies.
These attachments are useless till the time I receive my courier.
Regards,
Sherry Gautama
[protected][protected][protected][protected]
From: CSS.[protected]@dtdc.com [mailto:CSS.[protected]@dtdc.com]
Sent: Monday, October 26, 2009 5:05 PM
To: Sherry Gautama, CLSA
Cc: CSS.[protected]@dtdc.com
Subject: RE: Consignment - Z98039146
Dear Mr. Sherry Goutam,
Pls find attachment for drs copy
Rgds
Sushma
"Sherry Gautama, CLSA" <sherry.[protected]@clsa.com>
26/10/2009 09:39
To
<CSS.[protected]@dtdc.com>
cc
<CSS.[protected]@dtdc.com>
Subject
RE: Consignment - Z98039146
Destination Address –
The contact numbers are same as below.
Regards,
Sherry Gautama
[protected][protected][protected][protected]
From: CSS.[protected]@dtdc.com [mailto:CSS.[protected]@dtdc.com]
Sent: Tuesday, October 13, 2009 5:35 PM
To: Sherry Gautama, CLSA
Cc: CSS.[protected]@dtdc.com
Subject: Re: Consignment - Z98039146
Dear Sir/Madam,
We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.
We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you within 24hrs. Meanwhile can you provide us the destination address and contact number which will help us in further investigations.
In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services.
We do hope that we are able to restore your faith in DTDC.
Thanking you,
Yours faithfully,
for DTDC Courier & Cargo Ltd.,
Madhushree
Customer Support Executive
CC:Dear Shaila, Pls arrange for the DRS copy .
"Sherry Gautama, CLSA" <sherry.[protected]@clsa.com>
06/10/2009 18:05
To
<[protected]@dtdc.com>, <css.[protected]@dtdc.com>, <[protected]@vsnl.com>
cc
Subject
Consignment - Z98039146
Hi Team,
This is regarding the above mentioned consignment number which was sent one month back and has a status delivered.
But this never reached me but Ernst and Young Company.
This issue was reported to local DTDC office but no action was taken in this respect.
Hope that some action is taken in this regard and the money spent on this courier would not go wasted.
Regards,
Sherry Gautama
_____________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
______________________________________________________________________
********************************************************************************...⇄
The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information and may be legally privileged. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
www.dtdc.com
********************************************************************************...⇄
______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________
_____________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
______________________________________________________________________
********************************************************************************...⇄
The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information and may be legally privileged. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
www.dtdc.com
********************************************************************************...⇄
______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________
I have an undelivered Parcel Tracking no H72347215. I tried to call every DTDC center in Pune and copied the no from internet more than half of the nos are not in service and at rest of them nobody is available. Wow! what a great service of such a reputed courier service.
Delivery parcel also contains contact no of the person I guess but nobody from DTDC even contacted me that they have received my parcel.
Ankita Agarwal
Delivery parcel also contains contact no of the person I guess but nobody from DTDC even contacted me that they have received my parcel.
Ankita Agarwal
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11%
Complaints
11613
Pending
0
Resolved
1310
+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
Small Parcel — Parcel undelivered dated 13-1-2009
My parcel dated[protected] has not yet been delivered to Pune till date. On enquiring from the staff and other concerned persons on[protected] were saying that it will be delivered in 2-3 days..Again on enquiring from them on[protected] they were saying that the amount which i had paid is less and i have to pay extra amount.I have already paid Rs 200/- for the parcel from Shima(HP) to Pune.