On 28/07/09 i have sent a parcel from coimbatore to Kolkatta. I have booked in Vysial Street agent. The parcel was fully covered twice one with a gift wrap and a Brown warp on top of it and sealed with Brown Tape in all the sides. The weight of the parcel should be not more than 300Gms. I was suprised the agent did not ask what was inside and he charged only Rs.25/ As far as i know other courier charges around 75 to 100 Rs. He filled the receipt and gave it to me but he dint take my signature. I told him that i did not sign but he said that its not at all necessary but i asked again and also showed him the coloumn in which i need to sign and it says consignor's signature. He said he usually doesnt take them. After asking 3 times i left with suprise and satisfaction that he only charged Rs25. The AWB no is T34744920. Later in the night i checked in web it was showing in transit. But after 3 days when the parcel was delivered neatly packed but when we open it was empty and also there was a crack on side where we open the box. Note the crack was not on top or bottom but in the side. I made a feedback complaint to Dtdc in website and received a reference number FDB0028251. But i dint not receive any receipt of my complaint. The value of the good lost was Rs. 350/- Kindly look into the matter. Was this information helpful? | 
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