This is regd my parcel number V01918602, this was Rakhi and was sent on 03/08/09 to Himanchal Pradesh
Firstly I was misguided by DTDC staff when it was a no service area
Secondly DTDC charged me Rs120 for the fast delivery
When I went to register the complaint in there office at sector 8 Noida there was no Operations Manager available to take the complaint however after sometime Mr Abhishek Mishra sales manager ensured that he will keep me updated about the parcel but I haven't heard from him since, he promised that the parcel will be delivered back, after that I wrote to their email address CSS.[protected]@dtdc.com and the reply that i got was apalling as they really dont care how much trouble they have caused the customer, I contacted couple of lawyers and as per them the Indian judiciary system is so non customer freindly that my case would have taken around 1 year to get sorted... Was this information helpful? |
My Address : Rajendra Nagar road no 1 opposite to Suraj Narayan Complex C/O Mr Mohan Prasad Singh, Barahiya house, Patna - 800016
Ph No- [protected], [protected]