DTDC — non / delay of delivery , dysfunctional helpline

Address:Haryana

I am expecting a courier ( M[protected] posted at Mumbai on 22nd Sept 2010 .
Hopefully it will be delivered .
However , wanted to alert all that that donot get impressed by long list of helpline nos displayed in their website ( dtdc.in ) . Non of them works . e.g. in Gurgaon some 7/8 nos are displayed . The mobile nos - nobody picks up whereas the landline numbers are either non-functional or wrong number ( one number belongs to a restaurant ) .

The meesage is : be prepared to trek to their offices ( mostly in filthy/commercial locations ) in case you want to speak to anyone .

Rather stay away from this
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information