[Resolved]  DTDC — MISLEADING

Address:Gorakhpur, Uttar Pradesh
Website:dtdc.in/‎

I complain so many times to DTDC Courier Company. This company book courier for non serviceable location also and ask to collect it from its office which is 30 km away from actual address location and when consignee deny to come there they return it to origin . When I call and ask them kindly don’t book consignment for pin code (273202) because you are not providing service for that pin code but they book every time and ask me to collect it from city (30 km from my home). Now my simple question is serviceable area means you have to collect your consignment from 30 km? Now suppose I buy something of rs 100 online now i pay extra 60 rs to go city and collect my consignment who the foolish person going to do it. Now my two consignment book are : Z05630028 and Z05630044 which are book again and going to return back.. Kindly take appropriate action to get rid of this issue. Vikas Kumar Mob: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I complain so many times to DTDC Courier Company. Your company book courier for non serviceable location also and ask to collect it from its office which is 30 km away from actual address location and when consignee deny to come there they return it to origin . When I call and ask them kindly don’t book consignment for pin code (273202) because you are not providing service for that pin code but they book every time and ask me to collect it from city (30 km from my home). Now my simple question is serviceable area means you have to collect your consignment from 30 km? Now suppose I buy something of rs 100 online now i pay extra 60 rs to go city and collect my consignment who the foolish person going to do it.

Again it book my consignment Z04194990 for same non-serviceable pin location today.




Now my two consignment book are : Z05630028 and Z05630044 which are book again and going to return back..

Kindly take appropriate action to get rid of this issue.

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