Comments
consignment number B02880508 I booked Via DTDC Girinagar branch till date its been not delivered to destination now DTDC is claiming that this is no service zone...while booking no one checked and charge me 200 Rs...and gave me receipt of 80 Rs. I am doing follow up with DTDC but no one responding softly all the time they fight with me...
Reply
its happen to me as well consignment number B02880508 I booked Via DTDC Girinagar branch till date its been not delivered to destination now DTDC is claiming that this is no service zone...while booking no one checked and charge me 200 Rs...and gave me receipt of 80 Rs. I am doing follow up with DTDC but no one responding softly all the time they fight with me...
I am Vadivelu working for a IT company in Bangalore.
My complaint is against DTDC. My shipment was shipped from Chennai to Bangalore on 30/10/13. Even after 25 days the shipment has not yet reached me. This shipment has document valued around INR 5000/- When I checked the online tracking and it has the status as DELIVERED. I called the Madiwala (Bangalore) DTDC Customer Care and they shared the DRS scan copy which had delivered status with my signature put on the copy. It was really surprising to me as the shipment was not even delivered to me. It was completely not my signature. The next day they informed that it will be delivered in couple of days. After 2 days, they called me again and informed that it was delivered 2 weeks back in my mailbox. If it is delivered in my mailbox (which is not true), then who signed in DRS copy saying it was received by SELF. Along with my incorrect signature on the DRS copy, the person has also written my name incorrectly.
They realized that the mistake was from their end. So, they stopped replying back to me.
After that I made several attempts to DTDC Customer Care to get an answer on my shipment but they all failed to reply me back.
Please help me in this regard.
My complaint is against DTDC. My shipment was shipped from Chennai to Bangalore on 30/10/13. Even after 25 days the shipment has not yet reached me. This shipment has document valued around INR 5000/- When I checked the online tracking and it has the status as DELIVERED. I called the Madiwala (Bangalore) DTDC Customer Care and they shared the DRS scan copy which had delivered status with my signature put on the copy. It was really surprising to me as the shipment was not even delivered to me. It was completely not my signature. The next day they informed that it will be delivered in couple of days. After 2 days, they called me again and informed that it was delivered 2 weeks back in my mailbox. If it is delivered in my mailbox (which is not true), then who signed in DRS copy saying it was received by SELF. Along with my incorrect signature on the DRS copy, the person has also written my name incorrectly.
They realized that the mistake was from their end. So, they stopped replying back to me.
After that I made several attempts to DTDC Customer Care to get an answer on my shipment but they all failed to reply me back.
Please help me in this regard.
I have not received the shipment from DTDC with AWB Number : B15180944. This was shipped on 21-Nov-2104 from Bangalore and I am supposed to receive it at another location of Bangalore. When I tracked the status on DTDC website I got to know that the shipment was returned due to the reason RECEIVER SHIFTTED. But I would like to inform you that we are in the same address and not shifted. The delivery executive who came to deliver the shipment did not have the courtesy to call us.
When I called DTDC offices, I got irresponsible answers. I personally visited DTDC office at Rajajinagar, Bangalore office on 26-Nov-2014. They said shipment is in Chamarajpet Office and I can collect it from there. On 27-Nov-2014 I visited DTDC Chamarajpet Bangalore office and met the regional manager. They said they don't have shipment with them and it is in Madiwala Office. I was promised that they will deliver the shipment on the day at any cost. But 3 days over, no update on my shipment.
I am totally frustrated with the officials of the DTDC. No one is taking the responsibility and my shipment is missing.
When I called DTDC offices, I got irresponsible answers. I personally visited DTDC office at Rajajinagar, Bangalore office on 26-Nov-2014. They said shipment is in Chamarajpet Office and I can collect it from there. On 27-Nov-2014 I visited DTDC Chamarajpet Bangalore office and met the regional manager. They said they don't have shipment with them and it is in Madiwala Office. I was promised that they will deliver the shipment on the day at any cost. But 3 days over, no update on my shipment.
I am totally frustrated with the officials of the DTDC. No one is taking the responsibility and my shipment is missing.
It is a poor and pathetic service from DTDC.
We have booked a shipment against way bill no. I01397070 on 03/12/2014 for our customer in Pathankot.
Still the shipment is not delivered to our customer.
Please update the status of the shipment and inform when it will be delivered. Your immediate reply in this regard is highly appreciated.
Prasad Kulkarni
[protected]
We have booked a shipment against way bill no. I01397070 on 03/12/2014 for our customer in Pathankot.
Still the shipment is not delivered to our customer.
Please update the status of the shipment and inform when it will be delivered. Your immediate reply in this regard is highly appreciated.
Prasad Kulkarni
[protected]
NOT Received courier on time
i have courier an item from nellore to hyderabad on 30th december 2014 DTDC consignment no:E70910591 i have done prime time plus service i have not received till datemissing of article
I have not yet received but in DTDC tracking showing delivered, ID - Z33783123Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
11613
Pending
0
Resolved
1310
+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047