Sony Ericsson W595 — Eariler Display and now speaker

sony ericsson model. w595 — display lost

we purchased new sony ericson mobile model no. w595 from rushab electronic, rajkot, gujarat.
invoice no 847 dated 6/11/2009. due to some technical folt sony ericson handset was not working properly and problem is in display.

so kindly inform you to i am camplaining against you.

i will waiting for your possitive reply.......

thanking you.
worm regards.
HITESH SAGAR

I have been enduring this problem since I purchased it(in 14000 Rs). I bought the cell on 25th Dec '08. The first problem occurred in Aug '09 . I submitted it at the service center on 22/08/09. There they told the problem is due to liquid damage, which was hard to believe for me. Because nobody else but I touch my cell and I was using it very carefully. Still I ignored it and gave to them to fix it without guarantee claim, as they put forth some useless reasons like sweat might gone into the cell resulting the damage ..etc... etc, which was very irritating, I swear and I was charged for 1600 Rs. I got it after a month i.e on 24th Sept and that night itself I again got problem. I tried calling them up the next day. But it was closed for some days because of Durga puja. Then again I went to the service center, but on that day even it was closed. Finally I submitted it on 10th Oct and told them to fix them properly and quickly. They told that it 'll cost me 2600 Rs, to which I agreed but again reminded them to make it fix as early as possible. The greatest thing was I got my cell on 8th Jan 2010 after three months. When I was calling them about the status one single reply I was getting ... "Sir, it's pending for parts" and after delving further into this I found out that actually I heard that the production of this phone has stopped or slowed down as well as for the parts.Don't know how true is the previous line but can you believe it? It took 139 days(22nd Aug '09 - 08 Jan '10) and 4200Rs(30% of original cost) to fix a cell properly and that too it lasted for 4 months. Now on 30th May '10 I again got the display problem. I am frustrated with this brand and especially with it's post purchase service. One thing I know for sure that I am always going to advice my friends, relatives, coworkers and other acquaintances not to purchase Sony Ericsson.

I am facing exactly the same problem with my W595 too. Even though I loved this phone I think the after sales service is pathetic to say the least. I too am planning to take this matter to consumer court.