[Resolved]  EasyMobileRecharge.com — not refunding of money

Address:Mumbai City, Maharashtra

I Dr. Kumar vivek has recharged my mobile on

Date 15/11/2012 Reference No. 75425312321150612100035

via icici credit card. Still ihad not get the refund
Statement from that side is---
"Dear Customer,
This is to inform you that the merchant has initiated the refund process for order number 13015918 for your transaction on http://www.easymobilerecharge.com. This refund request would be forwarded to the concerned bank and refunds completed as per bank procedure.Rest assured amount would reflect in your account as per the bank's procedure.
Until then we request for your cooperation. "

Kindly cooperate for the same
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Aug 13, 2020
Complaint marked as Resolved 
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Kindly help me for the same
Hi,

Please send us your contact details to [protected]@icicibank.com and we'll get back to you at the earliest.Kindly refer '3824328' in the subject.

Regards,
ICICI Bank Customer Service Team.
Dear kumar vivek aaru,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That’s our promise!

Your amount has already been processed for refund for order number 13015918 on November 16, 2012.

Normally in such cases money is automatically refunded to bank account with in 12 working days. We are sure that your money must have refunded till now.

Still if you haven’t received your refund yet, kindly contact us again on [protected]@easymobilerecharge.com.

We hope that you will provide us another chance to serve you.


Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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