[Resolved]  EasyMobileRecharge.com — amount deducted from by bank account but not recharged

I just tried recharging my Airtel # [protected]. Though the amount was deducted from my bank account recharge is not successful. A message popped up saying that the amount has been debited from my bank account and is in wallet for recharging again however no such amount is shown against wallet. I would request you to recharge my number or refund the amount ASAP.
Looking forward to your prompt response.
Was this information helpful?
No (0)
Yes (0)
Jul 24, 2019
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 97058933. It will be reflect in your bank account within 5-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

For my airtel prepaid recharge, easymobilerecharge deducted my money but the recharge was unsuccessful. Plus, they have no customer support to reply to any query. How to get back the money?
Mera recharged processing bata raha hai mob. No. [protected]

HEERA MANI MAURYA's reply, Oct 12, 2019
Please mera money return

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EasyMobileRecharge.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    160
    Pending
    2
    Resolved
    92
    EasyMobileRecharge.com Address
    Old Bus Stand, Una, Gujarat, India - 174303
    View all EasyMobileRecharge.com contact information