[Resolved]  Electrolux 1. 5 Ton Window AC — Not Cooling

ELECTROLUX/WINDOW A.C. 1.5 TON — NO COOLING AT ALL

THE COMPLAINTS ARE BEING MADE SINCE 26.06.2009 VIDE COMPLAINT NO. JAI-[protected] AND THEREAFTER FOUR MORE COMPLAINTS WERE MADE. TODAY I HAVE SPOKEN TO MR SUFIYAN ON TOLLFREE NO. [protected], AS PER HIM ALL THE FIVE COMPLAINTS AS PER THEIR SYSTEM IN SHOWN CANCELLED. I WAS SURPRISED TO HEAR THIS. HE WAS UNABLE TO TELL THE REASONS OF CANCELLATION. TODAY HE HAS REGISTERED FRESH COMPLAINT NO. JAI-[protected] DATED 17TH AUGUST, 2009 AND ASSURED THAT SOMEONE WILL CONTACT WITH 24 HOURS.

THE COMPANY IS SELLING CONSUMER PRODUCTS WITHOUT PROPER SERVICE NETWORK. I AM MOVING DISTRICT CONSUMER FORUM FOR REDRESSEL OF MY COMPLAINTS THIS IS TO ADD HERE THAT THIS A.C. WAS PURCHASED ON[protected] VIDE MODEL NO. EA18WCAFA-1, HAVING SERIAL NO.[protected].

PLEASE APPROPRIATE ACTION IMMEDIATELY OTHERWISE ALL THE COST OF COMPAINT TO DISTRICT CONSUMER FORUM WILL BY YOURS.

THANKS AND REGARDS,

CA VIMAL MITTAL
[protected]-[protected]-[protected]-[protected]

electrolux 1.5 ton ac — non cooling

when i bought ac of eletrolux the performance was good but now is it poor and untorreable situatation please register my complaint

thankyou

electrolux 1.5 ton ac — useless service , wrong remote delivered at the time of purchase , not replaced even after 18 days now

I purchased a new 1.5 tes split A/C of you company on 23rd Sep 2011 from Capital Electronics Kolkata. Model number SZ 55CD E1-CR , S no[protected].

Next day i.e on the date of installation, noticed that remote control is not working, Lodged a complain no PK OL [protected] on 24/9.

Engineers from service center visited and told that the remote delivered is not for the a/c your purchased. A new remote would be delivered in couple of days.

Since that I have made few calls on 1st Oct , 3rd Oct and then again today on 12th Oct. Each time there is assurance that a new remote would be delivered but that's not happening.

It is now 18th day since the complain was lodged.

Since this is a new purchase and the equipment is faulty in absence of proper remote, you are not requested either correct the error or replace the machine with a new one.

I treat it a as very serious deficiency in service and reserve the right to take further action as provided under the laws of the land.

Alok