[Resolved]  Electrolux AC — compressor not working

ELECTROLUX AC — tripped compressor AC

I had purchase Electrolux 1.5 tone window Oxygen

Remote AC on[protected] from R.K.Marketing,B-1,2,Narayan

Tower, Sanjay Place , Agra -2.

As my compressor of above mentioned AC was failed

on[protected] night . The next day on[protected] i call on

helpline no.[protected] & complained for my AC at 1:20pm .

My complain no.EBZB[protected] & was said to be attened

within 24 hrs but no responce for two days . I again call

on[protected] at 3:22pm to the helplineno. refring my

complain no. they again ansure me for attending in 24hrs

but same , on[protected] a technecion came from service

center his name Mr.Shiv Kumar (mobile no. +91-[protected]) he

checked my AC & approved to his boss Mr. Vishal Bansal

(mobile no.+91-[protected])that AC compressor has to be

changed . But compressor stock not avilable he told me

wait for 3-4 days .

I called on 4th day for any progress but he did't

picked my call. I tried many time's but no responce,at

last a call came from Mr. Vishal Sonker (area service

head,mobile no.+91-[protected])that compressor is avilable on

[protected], i request him to replace but he denied & said

that it will fit on[protected]. A technesion then came on

[protected] & replace my AC compressor & took Rs.1765/- (Rs. One thousand seven hundred sixty five only) for gas refilling

from me. But at night when i started AC it triped in every

10mins for atleast 30mins ,this all went all night. In

morning i call to Mr. Vishal Sonker to update the problem, he admit that the

technecion should check AC for atleast

30mins , he told me to make my AC work properly soon

attending by the technicion, but no responce till now .



I also contect to Mr.Nand Kishore Goyel(branch

service manager, Noida, Cell no.+91-[protected]) for my

problem of AC compressor, but still no progress in solving

my problem.

Raj Kumar Kela,
Janki Devi Market
chhil-int road , Agra -282003(India)
MOBILE NO.- [protected]