[Resolved]  Electrolux — New refrigerator not working at all

Dear sirs, i have purchased an electrolux refrigerator model no.ETB 2803 from M/s Great Eastern Appliences pvt Ltd, kolkata on 23.2.2008. Within a month the lower portion was not cooling.we made a report & after 15 days a mechanic came from TIME & SERVICE salkia howrah & said that he will report it to kolkata office. No body came to attend it. Suddenly we found the machine started working. It worked for 3 months till then no body from ekectrolux came to check the unit. Now from 1st week of july it has been stopped working. Again we complained
( no.6k[protected] again the same mechanic came & said the same word.when asked about the possible date of rectification he simply said he can't say. I am disgusted with this unit & feel I have bought an almirah not a refrigerator and thinking to keep clothes instead of food article.I want a replacement as this is a mfg defect.pl advice me how to get a new unit instead of this one.My cell no is [protected] & land line no.[protected]. With thanks . Amitava Mukherjee.
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Aug 14, 2020
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Electrolux — Refrigarator Not Working From 28/02/2008

No respose for Complaint lunched against company & Engineers vistted to repair the same but nobody understand the basic problem. Also I don't now the status of my mails to customer care.

I contacted local service engineers but they refuse to take my phone calls. The company ahs not disclose their landline numbers at any web sites.

Regards


Ketan Karkhanis
Ramendu, Plot No 14,
Laxminagar, Chinchwad,
Pune 411033
http;//plrwholesaler.com/download/clk.php?pid=2&a=52261

Electrolux Refrigerator — Refrigerator is not working

Respected Sir / Madam,

I am H. K. Thagela writing this complaint after a month of harassment by the Electrolux Customer service team. I had purchased Electrolux refrigerator on 08/05/2005 (Model Number Elex ZX4 Silver & PNC No.[protected] and Serial No. 44500141 from M/s. Novelty Electronics, Malviya Nagar, New Delhi – 110017.

The Refrigerator is not working since last two months. I had lodged a complaint to the Electrolux customer service center on 15/01/2009. Several times technicians had come to check the fault and one of them has taken the “Front Display Board” and I was informed by the technician that I need to submit the bill to them. Then only they will repair this refrigerator.
I believe in Electrolux such a reputed and esteemed organization. I do not understand why company like Electrolux behaving like local vendors despite having well known reputation round the globe. I was told that the refrigerator is under warranty but without production of original bill they will not repair the refrigerator.
Now it is clearly evident that Electrolux is trying to extract money from me by saying that if I do not present the refrigerator’s bill. They will charge me for the replacement of the Compressor, where as my refrigerator is still under warranty.

I am shocked to have treatment like any bad company exist and unlike company like yours. I hope that you will instruct your concerned department to pull out me from mental agony and discomfort.
I look forward to receive urgent attention and help.

Thank you.

H. K. Thagela
DDA SFS Flat No. 11-D, Vijay Mandal Enclave
Hauz Khas, Near Kalu Sarai Village, New Delhi – 110016
Tel.:[protected] / 65696656
Cell No.: [protected] / [protected]

Electrolux — Refrigerator not work properly

I have bought electrolux Kelvinator frost free '0'zone 235litre refrigetor in 4year past. But after 01 year from date purchase, The bottom cabin of frige is not cooled but frizer cabin (upper cabin) work properly. I was replaced Bi-metal many time but after few month problem again create. I want original Bi-metal (Part).

Electrolux Refrigerator — Not working

I buy Electrolux Refigerator from Delhi in January 2008 & now its not workuing on purchasing they give 5 yrs warrenty on compressor but now they refuse to repair.
Isse pehle koi salman eng aaye the he lout ker hi nahi aaye.unhe batana chaia that ki abhi part nahi mil pays h.mere khyal se spiner ka speed controller toot gya h.
Isse pehle koi salman eng aaye the he lout ker hi nahi aaye.unhe batana chaia that ki abhi part nahi mil pays h.mere khyal se spiner ka speed controller toot gya h.

Repair

Mobile no-[protected]

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