[Resolved] Electrolux — compressor is not working | |||
In 2007, I purchased an Electrolux double-door refrigerator. The model number is ERP 285FF. About 2 weeks ago, it stopped working (cooling).Since it has not been working, I called the Electrolux head office[protected] and complained on August 18th. They gave me a complaint number - [protected]. On August 19 a service person was sent to my home and he told me that the compressor was not working. He assured me that he could get it replaced within 2 days. When I called after 2 days, they said that the compressor is not available in the Bangalore office so they had to get it from the Chennai office. After continuous follow-ups from my side, the compressor came in banglore office on 30th aug but still they are not ready come and repair my fridge. I would like to take serious action against them. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Electrolux — Compressor not working
I have taken freez of electrolux copny on 13/05/2007 from NEO salchase corporation at S.G.Highway, Bodakdev, Ahmedabad.Wthin two years i have already replaced compressor 2 times. Compressor of my freeze had been replaced on 6/11/08 by Sahyog Services at that time my complain number was NO[protected] .Once again there is a problem in comporessor.i have already complained for it on 23/04/2009.My complain number is AHN[protected].But they told me that there is no compresseo in compny so they could not repalce the compressor until 15th april.now my freez is not working so what we do in this summer.they do not give us properly answers..so plz i request you to do in my favour..
our refrigerator compressor is not working and needs replacement. It has been inspected by your service centre personnel on 21.08.2010 and the relevant complain lodged on 21.08.2010 bearing complain No.BBS[protected]. But till date the compressor is not replaced. When contacted your service centre, they told me that they have not received the compressor from your Bhubaneswar Office. Already 21 days passed and today we have again lodged complain bearing No.BBS[protected]. Our refrigerator is under warranty period. But we are not getting proper service.
Please look into the matter and solve our problem at the earliest.
R. Rajesh,
Qr No.HIG-B-15,
Chhend Phase-3, Rourkela (Orissa).
Please look into the matter and solve our problem at the earliest.
R. Rajesh,
Qr No.HIG-B-15,
Chhend Phase-3, Rourkela (Orissa).
Normally the concealed condenser tubes get leakage internally which cannot be repaired and difficult to locate. According to the Electrolux company officials' statement it is not reparable and only option is to fit an external condenser unit altering the whole system. It is not effective also. The company is marketing a product with part which are not repairable by even the manufacturer. Dont recommend anybody for buying electrolux products.
Mathews
+91 [protected]
Mathews
+91 [protected]
Electrolux — FULLY AUTOMATIC MACHINE GETTING STUCK AGAIN & AGAIN
Dear Sir, The Fully Automatic Washig Machine of ELECTROLUX is getting stuck again and again.And the person visiting invents a new fault time and again but without any results,probably are everytime trying a hit & trial method. I am a resident of B-45,Swasthya Vihar,Vikas Marg,Delhi-110092....Pls. forward this to concerned authrities for stringest action,with copy forwarded to me, for rectifying the same and saving me from recurrent harassment....thanks...ashokWashing Machine not working
Washing machine got switched off while running and after its not powering on. Need immediate service. Customer name : Jyothirmai Contact : [protected] Model : SerenaCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 22 6117 1000
Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
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Electrolux Refrigerator — Compressor Not Working
We buy Electrolux Refigirator from Sri Ganganarar (Rajashthan)but now we Shifted in Delhi.
Our compressor is not working. we have the worrenty for five years on the compressor with the seriol no[protected] and C.No[protected].
Please take some strong steps to rapir the same as early as possible.
Thanks