[Resolved]  Electrolux Kelvinator — poor quality and manufacturing defect

i purchased from sales india ahmedabad and registrtion no 22600578 dated 15/ 7 2002, I have been using kelvinator from my child hood i am 51 years, but the quality i am experiencing is as bad as no one can imagine, your service is incredibly poor, i purchaed a Hithahi costing Rs 35000 because you company policies, who is insta care sevices, he is sucker of the customer, ur persons collect money to visit and never informed the compressor is of no quality EVEN BEFORE 5 YEARS i am taking u to the consumer court u please answer there i have all evidences of your useless quality
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

The door of my refrigerator has been broken with out my mistake. i have purchased the refrigerator 3 years ago, after two or three months the handle of refrigerator broken & now the full door has been broken i have complain about that many times from your dealer but their is no response and now after many practices i decided to complain this about company.
I am also facing same kind of trouble in my double door 235 litres electrolux kelvinator. I have bought refrigerator from M/s. Vasanth & Co., Puducherry in middle of 2004. For the past 2 1/2 years the refrigerator has been worked properly. After that the thermostat has failed and then timer. Three time I have changed the timer unit and I have spent cost about Rs. 4, 000/- for spare alone. Now, also cooling in the bottom of the refrigerator not working. I hope that the brand electrolux kelvinator is very very poor quality model.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Electrolux India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    937
    Pending
    0
    Resolved
    444
    Electrolux India Phone
    +91 22 6117 1000
    Electrolux India Address
    Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
    View all Electrolux India contact information