[Resolved] Electrolux Kelvinator — I've been cheated by service center | |
Sir, I’ had purchased a Freeze from Lucknow SADANA in year 2003. Last year I've been transferred to Bhagalpur-Bihar, Here compressor of my freeze has got some problem then I contacted your local service center in june 2007 they came & said Compressor is not working it would be changed, that time my freeze was in Guarantee period they took of my freeze and returned after 3 months i.e Sep 2007, it was ok & working. In June 2008 once again my freeze has got problem, and again I called service center guys they came & said compressor is down it would be change. Then I contacted other mechanic he told me this compressor is not first hand its repaired compressor, which had fitted in your freeze. Now the guarantee period is also over .I would like to know is Electrolux giving repaired piece of compressor in guarantee period if not let me know the way out, other wise I would not have other option than going to consumer forum. Regards Pankaj Kumar Bhagalpur-Bihar Mob-91-[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
dear sir
I HAVE PURCHASED A KELVINATOR FRIDGE FROM M/S SARVODAY ENGEERING STORE PALANPUR (GUJRAT)
from the day one this started giving me the problems (1) first its defrost system was out of order i maid complain to local delear he asked me 2 send 2 workshoap which costed me rs.200 as fair.again with in two to three month deep frizer started giving the problem initily only half of the ice tray started giving the ice cubes and then no ice cubes are forming in the tray, againg i had complaied to the dealar same attitute again he has asked to send to work shoap he told me that gas in colling coil had some problems
so it cost me again rs.200 for fair, after keeping the fridge he sent with assurance that it will work now
no result, in fact the dealer does not have any workshoap he gets repairs by un autharised nontechnicaly persons send back to customers, i had suffered a loat and now it is beyound my tolrance please see in this matter and do needfull, honestly u should give agencies to commited and efficient perons who can keep the image f your esteemed concer ultimately they will spoil the reputation of such a good brand in tha market, i[censored] do not interven i will not hesitate to go to consumers court iam a very senior conscultant of this areas and it doest look nice for a well reputed peson like me.
but i have full faith in the management of the comp that u will certently help me and relived me from this mental torture..
DR.RAJENDRA BHATT
M.D.(RADIOLOGIST)
PALANPUR (GUJRAT) 385001
PHONE [protected]
[protected]
I HAVE PURCHASED A KELVINATOR FRIDGE FROM M/S SARVODAY ENGEERING STORE PALANPUR (GUJRAT)
from the day one this started giving me the problems (1) first its defrost system was out of order i maid complain to local delear he asked me 2 send 2 workshoap which costed me rs.200 as fair.again with in two to three month deep frizer started giving the problem initily only half of the ice tray started giving the ice cubes and then no ice cubes are forming in the tray, againg i had complaied to the dealar same attitute again he has asked to send to work shoap he told me that gas in colling coil had some problems
so it cost me again rs.200 for fair, after keeping the fridge he sent with assurance that it will work now
no result, in fact the dealer does not have any workshoap he gets repairs by un autharised nontechnicaly persons send back to customers, i had suffered a loat and now it is beyound my tolrance please see in this matter and do needfull, honestly u should give agencies to commited and efficient perons who can keep the image f your esteemed concer ultimately they will spoil the reputation of such a good brand in tha market, i[censored] do not interven i will not hesitate to go to consumers court iam a very senior conscultant of this areas and it doest look nice for a well reputed peson like me.
but i have full faith in the management of the comp that u will certently help me and relived me from this mental torture..
DR.RAJENDRA BHATT
M.D.(RADIOLOGIST)
PALANPUR (GUJRAT) 385001
PHONE [protected]
[protected]
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