[Resolved]  Electrolux Micro Oven — Electrlux Micro oven: Not geting proper service within waranty period

I have purchesed a Electrlux microven (17 liters) on Dec-07 but the motor which rotates the table top is not functionaning now.. I lodged the complain to the call center on 19th Sep-08. But it is almost 2 months the case is pending with them. The service center persons are telling me the part is not available now. They need 2 days, 3 days, 1 week..Whenver i am calling they are throwing the same words.. I am toatally frustated with this. I dont know how long I have to wait. or what to do now? Or if I need a replacement of the product then whom to contact?? Please help..
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Aug 14, 2020
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Electrolux Micro Oven — Magnetron stopped working.

Complain No: 6A[protected] dt. 30.06.2008.

I live in Kolkata and purchased the machine on February ' 2006.

About Microwave stopped working. They visited and and said Magnetron got dammaged and need to be replaced. The Magnetron is within Warranty period and replacement is free of cost.
But till then they are only saying Magnetron is out of stock.

In any case is it possible for such a reputed company does not have a single magnetron in whole city ?
And even if it is not there then can't it be brought from factory? Is it the nature of service we expect from such a reputed company?
Fritz Goeke
Dr. rer.pol. Dipl.Kfm
Falkenhorst 6
D 59759 Arnsberg
Fon[protected]
Fax[protected]
MFon 0049-(o)[protected]
e-mail: [protected]@t-online.de

4.12.08


Electrolux Vertriebs GmbH
Harald Zissler
Muggenhoferstr. 135
90429 Nürnberg



Beanstandung Stabmixer STM 1100


Sehr geehrte Damen und Herren,
am 24.o6. schickte ich Ihnen den defekten Stabmixer STM 1100 mit folgendem Schreiben.


Am 14.06.08 kaufte ich bei der Filiale der Fa. Lidl, Tappeweg 13, 59755 Arnsberg
einen Stabmixer STM 1100 PNC[protected].

Ich beabsichtigte Obststücke(Apfel, Kiwi, Apfelsine, Banane, Erdbeere) zu zerkleinern.

Nach ca. 10 Sekunden Gebrauch brach der Mixstab aus dem Motorteil. Die Aufnahme zeigt Verschmorung.

Vom AEG-Electrolux Raumpflege- und Kleingeräte Team, Elisabeth Krüger

wurde mir Ihre Anschrift übermittelt. (Sie können das Gerät mit einer Kopie des Kaufbelegs (bitte wenden) zur Überprüfung an folgende Adresse unfrei, also kostenfrei, einsenden

Ich bitte um Hilfe.

Sie reagierten nicht.

Ich bitte jetzt um Ihre Stellungnahme.

Mit freundlichen Grüßen

Fritz Goeke

Electrolux Micro Oven — Not able to start , because one of the button is not working

The said microvabe woven is with me since one year of Electrolux make. As we are unawre of any repairing centre of Electrolux in Surat , not able to get it repaired.
We are living at
Building No.A-3, Flat No.203, Vasant Vihar Township, Udhna Magdalla Road, Near Gayatri Mandir, Althan , Surat.
One of the button is not working , resulting not able to get warm the machine.

Sarita Jhnujhunwala
Telephone No. [protected]
Residence No.[protected]

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