[Resolved]  Electrolux Microwave — Defect in microwave

Address:

Uttar Pradesh

Dear sir,

The following call registered with C Care electrolux.
Plkw[protected] dt Oct 2011
PLKW[protected] dt Nov 2011
PLKW[protected] dt 06 Dec 2011
PLKW[protected] dt 05 Jan 2012

I have purchased an Electrolux Microwave on 16 Nov 2010 from R Super, G Noida.
On Oct 2011 it stopped working. I have register a complaint at Customer care vide compliant no. Plkw[protected] dt Oct 2011. After many reminders an engineer visited and inspected. He has told that its transformer got defective it need to be replaced. After few days I have called him for defect rectification. He told that new transformer demand has been raise to company and will install soon it received.
After few day I contacted the C Care to resolve the issue but no result achieved. I have make at least 500 calls to C Care, every time they gave assurance to resolve the issue but not yet happened. From last 45 days I have asking to provide mail id and contact details of higher officials but they have not connect not given the contact details.
Now I totally harassed and no other way left except going to Consumer court. It has almost 4 months over but they not provide any support.
So I am requesting you to look in to matter and suggest further