[Resolved] Electrolux Refrigerator, Double Door — NO COOLING FROM LAST ONE YEAR NO RESPONSE FROM COMPANT AFTERV REPEATED COMPLAINTS ON MAIL ,NO LOCATION OF SERVICE CENTRE IN LUCKNOW

umesh tiwari

from Mumbai, Maharashtra

Address:

Lucknow, Uttar Pradesh

REFRIGERATOR IS PURCHASED THROUGH MIDNIGHT BAZAR AT LUCKNOW WITH A SHEME OF FREE STROLLY SUITCASE , FIRST THEY DEALAYED IN DELIVERY FOR ONE MONTH AFTER MAKING SEVERAL CALLS THEY ARRNGED DELIVERY FROM SHRITI ELECTRONICES ALIGANJ LUCKNOW BUT IT IS MENTIONED ON THE CHALLAN THAT STROLLY SUITCASE PENDING BUT EVEN AFTER MAKING SEVERAQL CALLS NO I GOT ONLY ASSURENCES NOTHING ELSE.
SINCE LAST ONE YEAR FRIDGE IS NOT WORKING NO ONE IS ATTENDING SERVICE CENTRE ADDRESS GIVEN ON THE CARD IS FAKE COMPLAINT ON THE NET NON RESPONSIVE I DO,NT KNOW WHAT TO DO MAY YOU HELP ME IN SUCH RUDE CRUEL BEHAVIOUR I AND MY FAMILY FACING LOT OF PROBLEMS IN THIS SUMMER FRIDGE IS UNDER WARRANTY SO WE CAN NOT TAKE HELP OF PRIVATE REPAIR CENTRES
UMESH KUMAR TIWARI,
MIG 1153,SECTOR -I LDA COLONY ,KANPUR ROAD
LUCKNOW-12
PH.[protected]

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Aug 14, 2020

Complaint marked as Resolved

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Comments

shaikh Mushtaq Ahmed

Electrolux-double door fridge — no response

Name : Mrs Rana Mushtaq
Email : [protected]@hotmail.com
Address : Sai Sagar apartment-sector -20, Kharghar, New Mumbai
Telephone Number : [protected]

Complaint :
I purchased an 'Electrolux' double door fridge from 'NEXT' outlet in Kharghar. It is not at all working and a mechanic from came after a long wait and he advised that it had to be taken to workshop but it didnt happen. As I made repeated complaints to NEXT showroom and officials of Electrolux with many reminders but nothing is done uptil now. can anything be done from your side to getthe fridge okayed.
Thanx
Shaikh Mushtaq Ahmed

HIMANGSHU ROY

from Bengaluru, Karnataka

NO COOLING FROM LAST ONE YEAR NO RESPONSE FROM COMPLAINT AFTER REPEATED COMPLAINTS.

annupamaroy

from Bengaluru, Karnataka

ELECTROLUX REFRIGERATOR, DOUBLE DOOR COMPLAIN - NO COOLING FROM LAST ONE YEAR NO RESPONSE FROM LAST ONE YEAR AFTER REPEATED COMPLAIN NO BODY INFORM ABOUT THE MATTER. VERY POOR SERVICE. IF POSSIBLE CALL AT [protected] IN OFFICE HOURS.