[Resolved]  Electrolux Refrigerator Model Er37ff — Not Cooling in the lower Cabin

Address:

Jalandhar, Punjab

Dear Sir,
I purchased Electrolux Fridge Model ER37FF on 15.8.08. During the warranty period i.e. by Mar 09, its trays developed cracks. I took up the matter with the local Vediocon Service Center at Jalandhar Punjab, but failed to get the trays replaced despite a number of reminders & personal follow up. Now in Aug 2010, the fridge has failed to cool in the lower cabin. I lodged a complaint at the local complaint Centre & at the call Center (Complaint No. JAL [protected]), with lot of follow up their mechanic came at home & replaced the Bi-metallic Switch, Thermal Fuse & Timer at a cost of Rs. 1500. But problem is the same. What should do? Please help. Thanks
Gurbir Singh
Kothi No.1, BBMB Colony
Jalandhar Punjab
Tel:[protected] & M: -[protected]