[Resolved]  Electrolux / Refrigerator — Repair / Replacement of Compressor

Address:

North 24 Parganas, West Bengal

Date : 26 June, 2012
To
The Vice-President ( Marketng ),
Electrolux EKL Appliances Ltd.
Corporate Office : 3rd Floor, Global Business Park,
Mehrauli, Gurgaon, Haryana122002

Sub: Repair / Replacement of Compressor of Electrolux Refrigerator.- an intimation.

Dear Sir,
I purchased an Electrolux Refrigerator245ERP 235Ltr.on 02/07/2007 from Great Eastern Appliances Pvt.Ltd.,20, Old Court House Street, Kolkata-700001 ( TAX Cash Memo No. DH/CM/04750/07-08, Dt.02/07/2007). On last 21 June, 2012, it stopped working. I informed the problem to the listed Service Centre , Contact No.[protected] Mondal) North on the same day at about 10-30 a.m. Their Technical representative visited my house on 22 June, 2012. His observation was that the Compressor got out of order and he collected a copy of my Money Bill / Receipt assuring me of reverting on the matter the next day. As I did not get any response since he left my house, I contacted the Service Centre on 25th June,2012 and today . I was told today that they would let me know after another week. I could not understand what they were waiting for.
This is for your information and record, at this stage.
Regards,
Somnath Sen
M: [protected] / [protected]