Electrolux — Refrigerator Timer

Address:

Kangra, Himachal Pradesh

My fridge stopped its cooling around 3weeks back. so instead of calling any local repair guy i choose to call company complaint centre, which is somewhere near kangra. The guy came after two days and replaced the timer of the fridge and asked me to switch on the fridge after a day.
After a day when i switched it on it did not work, so i again called the guy and requested him to come and see. to which the answer from the other side was due to marriage season we can not send a guy before 12th march. i was shocked to here his answer, and told him that its really important and urgent. so he told that he will call me in a day or two to let me know.
anyways, noone called and since i had some guests at home so i choose to show the fridge to a local guy. this guy when checked the timer told me that the timer that they have installed was not the right one. it was from a different series. which shocked me even more. anyways, now i have my fridge working due to local repair guy and till date i have not recd any call from the service center guy.

this is the service that is given by a brand like electrolux.