[Resolved] Electrolux — Crack in Glass plate | |||
I have bought ELectrolux convection microwave oven model EK23CBS4-MMZ in Dec 2011.During usage only 1st time on convection mode the glass plate got automatically cracked , when i called up service centre they said glass plate is not covered under warranty so I have to buy new Glass plate,but it was clear that Glass plate has cracked in 1 st time only bcoz of its poor quality as it was not able to take heat. When i asked them that it is poor quality of plate then why i have to bear the cost of it they said to contact their Regional ASM Mr Vinay mobile no[protected] to resolve this problem but to my surprise he never reply any calls & even their service centre said our ASM never takes any call so only way is to buy new plate at Fix MRP only otherwise Microwave oven will not work.I have never seen such poorest quality & response from any other electronics firm Like Electrolux. I hope some senior person will resolve my complaint as your service managers dont believe in taking customer calls. Mandeep Singh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
i heard that Electrolux Microwave is very poor in quality.. so i will not suggested to purchase this one. Keep away from this product.
Thanks,
M Kumar
+91-[protected]
Thanks,
M Kumar
+91-[protected]
i am using the same product bought in Dec. 2011 and its just working fine. i think a very fine crack was already there during the time of purchase which was not visible through naked eyes. though i lost the user manual. can anyone help me with that??? please
From where to get the rorating plate for EK23CBS4-MMZ ?
I am from Ranchi, Jharkhand !
From where to get the rotating plate for EK23CBS4-MMZ .
Please any Contact No. And cost .
From where to get the rotating plate for EK23CBS4-MMZ .
Please any Contact No. And cost .
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