Electrolux Washing Machine — Machine not working

Address:West Bengal

I had purchased a Semi Automatic Electrolux Washing Machine in Kolkata from Sales Emporium on 22/04/2011 and is not working since last six months , after repeated complains to the service center my machine is not working till date , and the service personal are saying that we have no spare parts and now the guarantee period is getting over pls tell me what to do.
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I HAVE PURCHASED A ELECTROLUX WASHING MACHINE ON[protected] FROM CROMA Ansal plaza Gr.noida, THE MACHINE WAS NOT WORKING PROPERLY SINCE 18th Jan2012 . I REGISTERD CALL IN CUSTOMER CARE ABOUT THIS. ON 19TH JAN .THE TECHNICIAN VISITED AT MY HOME AND TOLD US THAT THERE IS A PROBLEM IN DRAIN MOTOR. SO THAT I WILL BE REPLACE TOMARROW MORINNING . BUT NOT YET COME ANY TECHNICIAN . SO THAT WE NOT SATISHFIED YOUR SERVICE. CALL CENTER GUYS TELL ME WE DON,T HAVE SPARE PART FOR THAT MACHINE SO THAT STILL PANDING YOUR CALL.

KINDLY TELL ME WHAT IS THE EXPECTED TIME & DATE .IT IS POSIBLE OR NOT.?

THANKS
DINESH

H-81, sEC- BETA-II,
Gr.NOIDA UP

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