[Resolved] Electrolux Washing Machine — DRY NOT WORKING AND DRY CAP BROKEN | |||
This is to inform you that I have purchased Electrolux washing machine from Choksi Sales & Marketing, Shop No.1&2 "Amar Jyot" Appartment opp Gandhi Garden Chowk Bazzar- Nanpura Surat on 04/11/2009 Model: EWS 70 it stopped working on 24/2/2011. I have registered complaint Electrolux Complaint Centre[protected] from last five months & till now I have talked to all seniors & juniors of the centre my problem is not solved. I am been suffering & harassed by your services till date and phone calls made by me but for no result. Detail of my complaint is as under: Complaint Number Dated PAHM[protected] 24/02/2011 Talk with Abhinav 25/02/2011 13:15 Talk with Ramesh 08/04/2011 17:30 Talk with Akansha 18/04/2011 10:10 Talk with Tarik 21/04/2011 11:30 ( Not give me proper answer and cut the my phone) Talk with Peter 21/04/2011 11:30 ( Not give me proper answer and cut the my phone) Talk with Mohit 21/04/2011 16:55 (Not give me proper answer and cut the my phone) PAHM[protected] 14/07/2011 ( Suman) 9:22 Talk with Sampurn 18/07/2011 09:40 I am sending copy to concerned persons. This is my last formal request to solve the problem within 4days; otherwise I will have to take necessary action. I attach here my Invoice copy Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 6117 1000
Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
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Electrolux — damaged washing machine
i bought an electrolux washing machine on 24th july, 2011. the piece that was delivered was damaged. a complaint was lodged on the same day but i got no response from the company. after repeated calls, i was assured that the piece would be replaced. however, all the deadlines provided by the executives have passed and i am still awaiting for my replacement. my calls are put on hold for 20 - 30 minutes and i make 3-4 such calls daily. executives and floor supervisors who have committed me the deadlines are avoiding my calls. they are also not providing me the contact details for the senior authorities where i can put forward my views.what can i do now???