[Resolved]  Electronics For You — Magazine not delivered

Address:Bangalore, Karnataka

Right from the beginning of my subscription, I have been facing a delay in shipment of my monthly magazine. This continued till April where at least got the linux for you magazine but after that for may,june and july even after continuous complaining i didn't get any proper response for delivering back the copy. For past two months I called them once in two weeks their response was like hell. None of them called back for any updates.
Today again I called back and the customer care lady said she will check and let me know and she didn't come back yet.Today call was the most irresponsible response I got so far. The lady asked me to mail for getting the refund. If they cannot ship properly and they want users to mail for refund then why the hell they take orders. This is a frustrated customer complaining seeking help to either get magazines delivered or I want refund. I mailed my query to them as I usually do, but the only reply I receive is as below but never get my magazine.

Mail from EFY
[protected]-

EFY Customer Care [protected]@chipsnwafers.com to me

show details Jul 4

Dear Sir/Madam

Your copy of LINUX For You is in transit through post. The magazine is posted on 28/06/2011.

Issue Month: JULY-2011

Please write to us at [protected]@efyindia.com if the magazine does not reach you latest by 15/07/2011.

Regards,
Molly Nair
Circulation-Incharge
EFY Group
Ph:[protected]/02/03 Extn: 232
[protected]@efyindia.com


Details:
Subscription # L20251
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Ramesh
subscribe ID: E148473
I have commited irritation on receiving the EFY magazine during 2nd month onwards of subcription. I raised question to not receiving my magazine. Nothing to happen, i receive only auto generate mail only. I call more time no response answer. Final my conculsion Money LOST.

I Advise to ADD BLACK LISTED COMPANY
PLEASE FRIENDS DON'T BOOK SUBCRIPTON OF EFY





Mail From EFY

From: [protected]@efyindia.com
Subject: Auto Reply

Namaste!

We have received your message and would be attending to it as soon as
possible.

We normally try and reply to all communication within 3 to 4 working days. Please bear with us till then.

But if you do not hear from us, please feel free to remind Ms Molly Nair (Manager, Customer Support) at [protected]@efyindia.com or call her up on[protected], 02, or 03 (extension: 242).

We have listed (below) a few important points that can help you seek a quick resolution to your problems.

Best wishes,

Support Team, EFY Group | [protected]@efyindia.com | Ph: +[protected]/02/03 |D-87/1, Okhla Industrial Area-I, New Delhi 110020 |

USEFUL POINTERS

#1. There is some great news for subscribers of LINUX For You and Electronics For You--they can now access the e-zine edition of the magazines for FREE. We have already sent the login details to all subscribers via post/email. If you've not received the same or find difficulty in availing the facility, please let us know.

#2. We request our subscribers, when filing complaints of non-receipt of magazine(s), to either mention your subscription number OR your contact details, for us to process your complaint faster.

#3. We send replacement copies through post and thus they can take 7 to 10 days to reach you.

#4. We have discontinued the "With CD" edition of Electronics For You. However, to make up for the loss of those who had subscribed to that edition, we have already extended your subscription and have dispatched a letter confirming the same. Let us know if you've not received the same.

#5. If you bought our magazine(s) from the news-stands, and encountered production-related issues, please share your complete contact details for our investigation and send to you a replacement. We shall be obliged to you for the same.

Electronics For You — not in time delivery

hello i , am Mr. P.M.Tattimani my subscription no . is E138925 , am not getting my subscription copy in time usually i get my copy between 15th to 20th of every month so i request to please resolve my problem ,else i ll complaint to consumer court so plz do the need full
Hello, I am Mr. Sunil Kumar kushwaha my subscription no . is E109403, i get my subscription copy between 1st to 10th of every month but am not getting december copy of efy. So I request to please send it as soon as possible.
E-mail ID: [protected]@ymail.com
Hello, I am Mr. Sunil Kumar kushwaha my subscription no . is E109403.
Sorry i want to get my complaint back.
Hi I subscribed for the Linux For You...
Against which I got following mail..

Dear Customer,
This is with reference to your transaction (Invoice No.#ele66446, Dated: Wednesday, November 14, 2012) on our website - Electronicsforu.com. We would like to confirm that we have got the final confirmation from our banks and hence your order is now being processed at EFY.

Best Wishes!
The Electronicsforu.com Team

But I haven't got the December month's magazine..And also where to look for my subscription number.

Thanks...
Rajat

Electronics For You — Not received my EFY Magazine (month of Feb.&March 2013)

Dear Sir,
I was not getting mentioned magazine of Feb & Mar 2013. Kindly provide ASAP.







Regards
Deepak Kumar
Dear Sir,
I was not getting mentioned magazine of Feb & Mar 2013. Kindly provide ASAP.







Regards
Deepak Kumar
Dear Sir,
I was not getting mentioned magazine of Feb & Mar 2013. Kindly provide ASAP.







Regards
Deepak Kumar
Please send an email to [protected]@efyindia.com

Electronics For You — Not getting magazine

I don't get magazine for two months now. Every time I send an email to customer care. They give me same answer every time that your copy is stolen by someone during the delivery. They are giving 50% discount for subscription for a year and then they don't post all the issues.
Subscription No. E94998 we does not receive magazine Electronics for you from July 2015. Our receipt No. #ele126316 May 25, 2015. Please request your earlier action.

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