[Resolved]  Electronics For You — Delivery of Magazine

Address:

New Delhi, Delhi

Complaint : Since three months i am getting my plain EFY Magazine after complaint.Now they are saying that it is only possible to send 3 copies of magazine in the year after complaint.Now the answer from EFY: This is a postal office problem not from the EFY side.Now if i want to magazine through Courier than i have to transfer 10 Rupees per copy.

Mail From EFY
:
Dear Mr XXXXXXX

Thanks for the calling.

I have checked the record and found that your subscription copies are being sent through post regularly from our side to the following address:

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX...⇄

We suspect that the local postal department is not delivering the copies at your door step. The postal department delivery system is not beyond our control. So you are requested to send the courier charges @ RS 10 per copy, so that we can send the remaining copies through post instead of post.

You can make the payment online by using the following link:

http://payment.efyindia.com

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i think EFY have to told their customer this type of thing at the time of Subscription.



EFY Magazine is a good magazine but service is very poor.