elica is not only worst company in customer care, they are a cheat also. i bought a cook top and won a steam iron in scratch cared scheme but they just refuse to send the gift as the original scratch card were dispatched to them. i spoke to them but simply they refused that the card has not been received by them. i asked for fax no so that xerox copy of the same can be faxed to them, but they are simply asking for original. when a company launches a scheme they should deliver the same at any cost to winner. but shame to elica, they are just like any other cheat company who promise for gift but never delivered.............thanks elica...........
jaynandan prasad
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Cook top
Elica India Toll free customer care number never works. I have emailed with the problem but no reply. Online chat services also does not work.Kindly help resolve this.