[Resolved] Exide Battery — Problem with Prestolite battery | |
I purchased a Prestolite battery for my two wheeler on 24th April 2007, from an authorized Exide dealer in Chennai(LJD Battery, 183/149 GST Road Chromepet Chennai 44, Phone[protected]. He claimed that this battery would also perform better as Exide & hence I purchased. But in April 2008 I experienced some problem with the battery for which the dealer refilled & re-charged for me at a specific price. In May 2008, I experienced severe problem with the battery getting drained of charge. Hence the dealer said that he would get me a replacement, but came back telling that the warranty had expired & hence cannot be replaced. Exactly after a month's time after my warranty, the battery developed severe problems for which my warranty is not supporting. Prestolite website claims that its battery division is now taken over by Exide & hence to contact them for support. I'm unable to get any support from Exide also & I feel that my money is now wasted. Battery S/No[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 9 Comments | |
Comments
i need quotation for 300AH
iam sudheer from tower analytics company chennai
regards
sudheer
[protected]
iam sudheer from tower analytics company chennai
regards
sudheer
[protected]
i purchased a battery for my lancer diesel version car. from t.c.s trading co. located in huda main road, sector 11, huda, panipat-132103.ph:[protected]{shop}. mr. vikas tuteja.
i am total unsatisfy from their services... today 3 march 2009. as i called him in morning he said i am coming within 15 mins and now its about 8 hrs passed there is no responce and finnally i have to take this step...i am calling him again and again but no response is there...
so if this company can entertain my problem then i will be thankful to this company ...and request to change this delarship...and i think i would be better that you must change the delar..
with regards,
jagpreet singh
[protected].
i am total unsatisfy from their services... today 3 march 2009. as i called him in morning he said i am coming within 15 mins and now its about 8 hrs passed there is no responce and finnally i have to take this step...i am calling him again and again but no response is there...
so if this company can entertain my problem then i will be thankful to this company ...and request to change this delarship...and i think i would be better that you must change the delar..
with regards,
jagpreet singh
[protected].
prestolite battery is just like a local hand made battery
We have purchased some DG Sets for our telecom based cell sites in Rajasthan circle, Prestolite battery are being used in these Sets.But the batteries are not charging properly & one of the battery has not started even charging.Battery performance are very poor & not uptp the mark of a standard.
Pls send the service center address in Jaipur for the servicing of batteries as all are lying in warrenty period.
Imran Khan
O&M Division
Aster Teleservices Pvt Ltd.
[protected]
Pls send the service center address in Jaipur for the servicing of batteries as all are lying in warrenty period.
Imran Khan
O&M Division
Aster Teleservices Pvt Ltd.
[protected]
Prestolite battery bought along with inverter about 2 years back by me is in need of servicing and checking. I have difficulty in getting the service mechanic/engineer. I phoned the local service office of Prestolite (Chennai) on 8th Nov 2010 and given complaint No. 688. I was told that mechanic will be calling that day. None has turned up so far despite daily reminders. To top it, the mechanic calls me this morning and says he is coming and on the way and would reach before 12 noon. Despite further reminder to their service centre, none has turned up till now (6 40 pm)
I have bought Prestoite battery with a warranty of 18 months but the dealer has refused to replace within 14 months as the dealer says the company has shut down and there are no staff to attend complaint.
Sandeep Das
Mumbai
[protected]
Sandeep Das
Mumbai
[protected]
I have bought Prestolite Battery in which I am facing charging problem and i dealer is not responding nor any response from him
please help
Jignesh J Shah
Dahanu
[protected] / [protected]
please help
Jignesh J Shah
Dahanu
[protected] / [protected]
Problem with Prestolite battery.
Dear Sir,
Good Morning.Greetings to you.
I am Mohan residing in chennai and working as legal Officer in one Microfinance company. I purchased a Prestolite Mega Cycle F-120 (12V-120AH) Inverter Battery on 13.03.2012, 8 months back, from One Mr.Baskar Mobilde No:[protected], who is dealing in Inverter and batteries in Ranipettai Town 200 kMS away from Chennai and is known to me for the past 10 years who in turn purchased the batteries from your dealer in Vellore Town. Because of long relationship with him, i have purchased from him instead of purchasing the same in chennai. Further, he recommended that this battery is very good in quality and recently introduced and long lasting and also available of 24 months warranty for free replacement for any default.
THE BATTERY SERIAL NUMBER IS : F120-WET 28111123B20808
the registration no of complaint: [protected]
The said battery was working well till september, 2012 and for the last2 months, when the electricity goes off, the battery was not started working. I informed Mr.Baskar about the defect and he advised me to plug off the wire from the power supply and requested him to attend the fault. he was attending the complaint 2 days back and informed me that the battery was bulged in the front portion where the adhesive sticker with name of the battery is fixed and it should be replaced by new battery by the company. Then he noted down the battery serial number and informed the dealer in vellore about the nature of complaint for replacement. Finally he informed me that the dealer will take up your grievances with the company and representative from the company will call you on phone and will replace the defective battery by placing a new battery.
As you are fully aware the power cut in tamilnadu and the suffering of people and further i installed the battery because of new arrival to my family ( birth of my grand daughter).
In order to know whether any complaint has already been registered by the dealer thro my seller Mr.Baskar as informed to us and if not so far, please request your good office to take up my grievances thro this mail and arrange to send your company representative in chennai to attend my complaint immediately without any delay because my battery was not in a working condition for the past 2 months and suffering a lot during power cut
J.Mohan
Plot No: C-37 (Old No), C-7 (New No), 1st Floor,
Venkatraman Salai, Periyar Nagar, chennai- 600 082
land mark: near to Periyar nagar BSNL office)
Mob No:[protected] / [protected]
Hope you would understand my difficulties and value of my investment of hard earned money of Rs.10, 000/- and very confident that you would take up this issue with concerned authorities for replacement of my battery with new battery immediately. eagerly awaiting for your call.
Have a good day and my advance Diwali Greetings to you and to your team.
Thanking you.
With regards,
J.Mohan, chennai
Dear Sir,
Good Morning.Greetings to you.
I am Mohan residing in chennai and working as legal Officer in one Microfinance company. I purchased a Prestolite Mega Cycle F-120 (12V-120AH) Inverter Battery on 13.03.2012, 8 months back, from One Mr.Baskar Mobilde No:[protected], who is dealing in Inverter and batteries in Ranipettai Town 200 kMS away from Chennai and is known to me for the past 10 years who in turn purchased the batteries from your dealer in Vellore Town. Because of long relationship with him, i have purchased from him instead of purchasing the same in chennai. Further, he recommended that this battery is very good in quality and recently introduced and long lasting and also available of 24 months warranty for free replacement for any default.
THE BATTERY SERIAL NUMBER IS : F120-WET 28111123B20808
the registration no of complaint: [protected]
The said battery was working well till september, 2012 and for the last2 months, when the electricity goes off, the battery was not started working. I informed Mr.Baskar about the defect and he advised me to plug off the wire from the power supply and requested him to attend the fault. he was attending the complaint 2 days back and informed me that the battery was bulged in the front portion where the adhesive sticker with name of the battery is fixed and it should be replaced by new battery by the company. Then he noted down the battery serial number and informed the dealer in vellore about the nature of complaint for replacement. Finally he informed me that the dealer will take up your grievances with the company and representative from the company will call you on phone and will replace the defective battery by placing a new battery.
As you are fully aware the power cut in tamilnadu and the suffering of people and further i installed the battery because of new arrival to my family ( birth of my grand daughter).
In order to know whether any complaint has already been registered by the dealer thro my seller Mr.Baskar as informed to us and if not so far, please request your good office to take up my grievances thro this mail and arrange to send your company representative in chennai to attend my complaint immediately without any delay because my battery was not in a working condition for the past 2 months and suffering a lot during power cut
J.Mohan
Plot No: C-37 (Old No), C-7 (New No), 1st Floor,
Venkatraman Salai, Periyar Nagar, chennai- 600 082
land mark: near to Periyar nagar BSNL office)
Mob No:[protected] / [protected]
Hope you would understand my difficulties and value of my investment of hard earned money of Rs.10, 000/- and very confident that you would take up this issue with concerned authorities for replacement of my battery with new battery immediately. eagerly awaiting for your call.
Have a good day and my advance Diwali Greetings to you and to your team.
Thanking you.
With regards,
J.Mohan, chennai
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Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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I think this is the fraud oif the dealer with us.I P.S.PATIL PURCHASED A BATTERY FOR THE COMPANY VEHICLE MAHINDRA BOLERO FROM RATHI SALES AGENGY VIDE THE DOUBTFUL BILL BEARING BECAUSE(BILL No.MUST BE PRINTED)
NO. RSA/BAT/343 DATED 24.02.2007 OF BATTERY PRESTOLITE SILVER PS75Ah-M6 4425 DUE TO THE FAILURE OF THE BATTERY I WENT TO THIS SHOP THE DEALER ON SHOWING THE COPY OF INVOICE OF THE BATTERY GAVE ME THE PRESTOLITE COPPERLINE BATTERY WHICH ISI THINK NOT THE ORIGINAL BRAND OF PRESTOLITE AS IT HAS STARTED FETCHING THE TROUBLES FROM THE START ITSELF& NO WHERE SEEN THIS COPPERLINE BRAND OF THE PRESTOLITE ON ANY OF THE WEBSITE OF THE BRAND PLUS THE NEW BATTERY IS FETCHING TROUBLE .THE DEALER HAS TAKEN AN UNDERTAKING FROM ME THAT IF I DON'T FETCH HIM THE GUARANTEE CARD UPTO 12 TH HE WILL CHARGE ME THE FULL AMOUNT OF Rs.4000.00 WHICH I HAVE GIVEN HIM IN WRITTEN BUT AS A ACTIVE MEMBER OF THE CONSUMER FORUM, WELL VERSED WITH THE CONSUMER LAWS & AN ASSOCIATE WITH THE Consumer Education & Research Centre aHMEDABAD .WHAT IS THE NEED OF THE GUARANTEE CARD WHEN THE INVOICE COPY IS SHOWN TO THE DEALER .ONCE DURING THE PAYMENT OF THE REPLACEMENT VALUE OF THE BATTERY HE HAS CHEATED ME THAT WAS ENOUGH AS I KEPT QUIET .I KNOW FEW RIGHTS OF THE CONSUMER / CUSTOMER BUT THIS TYPE OF FRAUD IS NONTOLERABLE .AND THREATENING THAT IF I DO NOT FETCH THE GUARANTEE CARD YOU WILL BE FORCED TO PAY Rs.4000.00 IS THE BREACH OF THE BASIC HUMAN RIGHTS & THE CUSTOMER'S RIGHTS IN INDIA TOO .SO PLEASE EXPLAIN HIM & DO THE JUSTICE AND PLEASE MAKE HIM AWARE THAT BRANDS HAVE VALUE HENCE THE BRANDS MOVE IN THE MARKET SO HE SHOULD FETCH ONLY PRESTOLITE SILVER BATTERY FOR PRESTOLITE SILVER BATTERY ONLY BECAUSE THE Prestolite Silver is not a brand of the Prestolite Batteries as it is seen no where in the concerned websites.
HOPE FOR AN PROMPT ACTION
P.S.PATIL