[Resolved]  Expressit Logistics Worldwide Ltd. — Non-delivery of the packets sent by Expressit Couriers

Address:

Ghaziabad, Uttar Pradesh

Dear Sir,
I think logistics organisation like Expressit should be shut down their shops. My personal experience with this courier has been very bad. All packets sent through this courier at my address has never been delivered. The reports on their site are all fake. The date and time mentioned on their website are also false. Recently I was supposed to receive 2 packets through this courier but they have not reached me. The details of the packets are given below :
1. Bill no. [protected] (Packet from Canara Bank) : According to the website they had visited my place on 19th July 2012 at 2 p.m. and on 21st July 2012 at 7 p.m. and it is not possible to find my premises locked at 7 P.M. in the evening. Also the packet has been returned to Canara Bank on
26th July 2012 and I have been sent an sms from Express IT on 8th August 2012 saying " We are unable to deliver shipment sent to you by Canara BK under AWB [protected]. Kindly contact ExpressIT on[protected] for Delivery". On contacting customer care I came to know that the packet had already reached Canara Bank on 26th July 2012.

2. Bill No. [protected] (Pan card from NSDL) : According to the website they had visited my place on 29th July 2012 at 2 p.m. and on 30th July 2012 at 7:16 p.m. 29th July was a Sunday and I was home all day and also it is not possible to find my premises locked after 7 P.M. in the evening. Also the packet has been returned to NSDL on 9th August 2012 and I have been sent an sms from Express IT on 9th August 2012 saying "Your Pan Card has been dispatched through Expressit vide [protected]. For Further assistance, please contact us on[protected]". On contacting customer care I came to know that the packet had already reached NSDL on 2nd August 2012.

Some 2 years back I had faced a similar problem at the same address from ICICI bank and I had to locate the local courier unit in seedy lanes of Indirapuram to take the packet by hand after 3-4 visits. It does not seem at all that there is any sort of professionalism in this courier. I have never had a problem with any of the other courier organisations. Last time I had informed all bankers not to use this service. This time also I have written similar complaints to Canara Bank & NSDL.

Even the SMS sending deptt. is not in sync with rest of the office. So now i want to book a complaint on courier agency not performing its duties at all. So, dear sir i request you to take the action against the CMD's & Directors of this organisation.

Sushanta Mahato
Mob : [protected]