[Resolved]  Ezeego — cash back offer

I was booking a ticket on ezzego.com for travelling fro Delhi to Goa, but the transaction was failed on the site, so i got the mail from ezzego.com in my mail box that your transaction of worth Rs. 17565 is failed. But ezeego has debited this amount from my credit card, and now i am calling on customer care, no one is picking up my call and they are not giving response of my several mails. I have raised this issue with icici credit card department into disput mode...But still not getting any response from ezeego....they are not returning my amount . If anyone can help me out...so that i can get my amount refunded .

Please find the details bellow.... I am not able to get the free ticket..Getting the error "This is not a valid promo code"

Custmer care is not responding by mail and phone....[protected][protected].
[protected][protected][protected][protected][protected][protected]

Thank you for booking with Ezeego1.


We are pleased to inform you that you are eligible for 1 free tickets on Air Deccan (Terms & Conditions apply) againstBooking Reference Number ****************


Your Promotion Code is ******* Please quote this promotion code at the timeof availing your free ticket. Please refer to the Terms & Conditions governing this promotion.


To avail of your free ticket now, please click here.

Last 2 days I am trying to contact Ezeego custmer care...no response at all (22 min)

Also not responding to mail also...very bad service

The same issue happened with me while booking ticket from Delhi to Hyderabad and then i filed complaint with core.nic.in and they had to look in the problem.... though the refund is still pending.,suggest u the same..

Ezeego has advertised an offer for ICICI credit cards on Indian airlines to give 25% cashback on base fare booked on all domestic airlines.I booked 2 tickets from my ICICI credit card on 06.10.2007 rs. 11787/- from Delhi to Pune and Pune to Delhi. They claimed to make the cashback in 5 days but already more than 7 months passed away. But till date no cash back received. Now when I call ICICI customer care they are saying to give contact to EZEEGO for cash back.Kindly do the needful at your end and it on urgent basis. Because more than 7 months passed away.

TO,
THE HEAD
EZEEGO
MUMBAI
SIR,
IAM VERY MUCH UNHAPPY THE KIND OF REPLY I GET FROM YOUR CUSTOMER CARE, YOU ARE NOT ABLE TO DO THE BOOKING, YOU SHOULD BE ABLE TO REFUND THE AMOUNT IMMEDIATELY. I HAVE ABOUT HALF A DOZEN OF MAILS SENT TO YOUR CUSTOMER CARE, AND CONVERSATIONS ON TELEPNONE. EVEN AFTER 18 DAYS OF YOUR PROMISE TO REFUND THE AMOUNT I HAVE NOTGOT ANY REPLY.

REGARDS- G.N.RAMESH
[protected]

Hi All,

the best way is if all of you have got the proof of transactions and payments, then visit a lawyer and send this company a legal notice also put up a complaint in the consumer forum..writing here will not solve any problem, believe me immediate action will be taken against the company..

Regards

EZEEGO IS A FRAUD COMPANY AND ITS OUR RESPONSIBILITY NOT TO GET TRAPPED WITH THOSE CROOKS. SORRY PROBABLY U'LL NEVER GET BACK ANY THING

ezeego is never so ezee for customer, I had booked a bus tickets for my family on-line. The problem came on the boarding day, as the bus condition was very bad, no service at all. The Bus from universal Travels had to leave Bangalore at 8.45 pm, the bus arrived at 11 pm and we had to wait on the road not even chair to sit. Such a bad experience, as a customer cheated by there is no refund or any kind of cutesy from the service provider.

My strong recommendations not to use such site who know very well, once paid by the customer they can take us for ride.

I have had the same experience with ezeego (for that matter any cah abck offers). I mailed these ones but they never respond. Pls do not fall for its business unfair practices. why dont you approach consumer forum and file complaint.

Dear Friends, It is really ironic to see people from all walks of life just getting carried away with all these 'offers and discounts' always.

Friends please be reminded again 'NOTHING COMES FREE - OR EVEN CHEAP'. They need to make money and they make money. You dont get discounts out of anyone's pocket, which means that online portals are nothing but online travel agencies making commissions out of their sales. The best way is to check airfares online but buy from the airline website, thats the best way to spend online!!!