Faber India — Poor response from service centre

I bought one on 15/10/2009 and till date i, e, 22/102009 no one turned up to even install the chimney and the gar burner !! pathetic buyers be ware.

Poor response from service centre
We have purchased a faber chimney and have always had trouble getting proper service. The Chimeny is purchased in Dec09 & our chimney makes a lot of noise and upon repeated calls to Faber Service centre at Pune, no response. Even last time, the service engineer was sent after at least 15 calls and after about a month of lodging the complaint. The problem still persists and we are fed up.

Since the day I bought Faber, 4 burner cook top I have registered complaints . There is no follow up form the service centre in Ahmedabad. Ultimately I gave up registering complaints.Just fed up of their excuses.Within a year the burners have started chipping off in spite of cleaning the cook top myself with utmost care. One of the Knobs came off, its been a almost 2 years and no one has come to replace it.
The design is not suited for Indian utensils and is dangerous.

i agree, a month past, complaint registered for the problem of remote of faber chimney. I contacted the customer care, which everytime says it will be done today, which nobody attends to give the service, its very poor service in south goa.