[Resolved]  Faber Spa / Electric Chimney — regarding lifetime warranty complaint for chimney

Address:

Chennai, Tamil Nadu

I have buy a new electric chimney on march 2012. They said for warranty and life time warranty the ask to mail all the product bill,s.no of product,all the details throught courier or poster to company address.I have send all the duplicated copy of details to company on april 2012.when i ask for warranty in customer care first time they told we have not recieved the document on your product ID,they ask to send second time.so I have send second time all details to compliant they send references IDNO: CHN 12169679 and the warranty will deliver within 15 days.i have wait for 1 month yet i not recieved warranty,when i call to customer care they told within 15 days you recieve it.After 2month july2012 they telling server problem we will processing soon your request..........they cheating us without giving warranty,if i call lock for service means they asking for warranty.this company making more trouble to me.

customer name:saravanan perumal
customer phone no:[protected]
address:madanathapuram,porur,chennai


complaint address
Franke Faber India Limited | 37/1 | Kondhwa Pisoli Road | Pisoli | Pune - 411060 |India
Phone : +[protected]Extn - 65) | Fax : +[protected] | [protected]@faberspa.com | www.faberspa.co.in | Toll Free No.[protected]