[Resolved]  Facebook — get back my account

Address:Uttar Pradesh

Hi,

We can't give you access to this account or take any other action on it because you haven't provided acceptable identification that matches the information listed on the account.

This account will remain locked as a security precaution. We apologize for any inconvenience, but this decision is final.

Thanks,

Jeniffer
User Operations
Facebook

-----Original Message to Facebook-----
From: shoyab akhtar (shoyab.[protected]@ymail.com)
To: The Facebook Team
ArrayCC: [protected]@gmail.com ([protected]@gmail.com)
Subject: Re: Confirm Your Identity with an ID - Amit Kumar

Dear Facebook Team,

Please reback my account I confirm my account through this return mail by sending you the original Govt. ID Proof.

With Regards,

Amit Kumar


________________________________
From: The Facebook Team <info+6ffopzu.[protected]@support.facebook.com>
To: shoyab.[protected]@ymail.com
Sent: Tuesday, January 8, 2013 10:35 AM
Subject: Re: Confirm Your Identity with an ID - Amit Kumar

Hi,

The Facebook Team has received your inquiry.

In an effort to maintain a culture of authenticity on the site, Facebook requires users to provide their real first and last names. Impersonating anyone or anything is prohibited, and fake accounts are a violation of our Statement of Rights and Responsibilities.

Our systems indicated that your account may not be authentic based on a variety of factors.

Please note that the only way we will be able to verify ownership of this account is if you attached a scanned image or digital picture of your government-issued ID (e.g., driver’s license, passport, etc.). This identification must meet all of the following requirements:

- Must be government-issued (e.g. passport, driver's license)
- Must be in color
- Must clearly show your full name, date of birth, and photo

If you did not upload the requested image, please respond to this email with the proper file. If possible, please save this file in JPEG image format. In addition, please black out any personal information that is not needed to verify your identity (e.g., social security number). Rest assured that we will permanently delete your ID after we resolve your issue.

Also note that writing in and submitting your ID multiple times will not result in a faster response. We reply to each request on a first-come, first-served basis.

If you have already uploaded a picture of your government-issued ID, we apologize for any inconvenience you may experience in waiting to have your identity confirmed. We will get back to you as soon as we’ve processed your request.

In the meantime, we encourage you to review our Statement of Rights and Responsibilities for more information:

https://www.facebook.com/terms.php

Thanks for your patience,
The Facebook Team
-----End Original Message to Facebook-----
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

they don't accept international Id's. they accept only US Id's. it happens to me
I am facing a similar issue now. Not sure why this happens but don't want to share any documents with them, find it better to delete the account rather waste time convincing them.

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