[Resolved]  Family Credit — PATHETIC SERVICE AND COLLECTION OF ECS EVEN AFTER CLOSING THE LOAN.

I took a 2 wheeler loan for purchasing a Suzuki Access Bike. I took a loan of Rs 38000/-.After paying 10 installments of Rs 2381/ - I wanted to preclose the loan. So I contacted the Family Credit office in Indiranagar.I met the branch manager Mr. .Srijith {Mob # [protected]} and he told me to pay the remaining Rs 14000/- to preclose the loan. I paid every penny to Family Credit and he issued a preclosure receipt and informed me that it would take 21 business days to receive the NOC and Form 35 to get the vehicle transferred to my name in the RTO.
However to my shock - FAMILY CREDIT collected the next month EMI of Rs 2381/- even after closing the loan 20 days before the EMI.I called up Srijith and he coolly informed that it was not their fault .Iam very much depressed by the service and want to take some action on these guys. Anybody interested in taking up this case can contact me @ [protected]@yahoo.co.in
Iam ready to share 50% of the compensation.