[Resolved]  Fashion And You — mobile not working

Address:

Ludhiana, Punjab

i ordered htc magic mobile worth Rs.7120 from fashion and you(my order number 1511999),the mobile i received t mobile.apart from different model that i have received from fashion and you,i am also facing different problem in using this mobile.first of all, the applications in this android mobile are not working properly.secondly, the mobile is not supporting service of any mobile service company neither vodafone nor any other company.thirdly,the color of the body of the mobile is fading from the areas where lamination paper is not attached when we put the mobile in our pocket and mobile pouch the color from the unlaminatied surface start coming out.i have complained about these problems to the customer care service of fashion and you but now they are refusing to replace the mobile by giving an excuse that if the color has come out they cant take it back.although i am completely helpless as far as the matter of color is concerned.it is coming out of its own when it comes in touch with any thing.fashion and you is refusing to help me in any way. kindly take an action against fashion and you so that i could either receive replacement of mobile as compensation or refund of my money for this product.i shall be very thank full to you.