[Resolved]  Fast Track Associate Of Vodafone — MISGUIDE AND NON RESPONDING

Vodafone — misguidance by vodafone shopkeeper

respected sir/madam,
As i was going to change my connection from prepaid to postpaid, i asked for RS.249 plan, vodafone shopkeeper says 350min free from mobile to mobile, i was not convinced with the plan i said if their is 500mins free from mobile to mobile i would definitely purchased it, i knew that the plan had finished but the shopkeeper c onvinced me and says i would get available for you that plan, i took the plan but after that i got to know that the plan is available no more, i felt cheated and now i have to use it for atleast 3 months.
kindly request you to change my connection from postpaid to prepaid or get me available that plan in which 500 min's are free rom mobile to mobile.my no is [protected] and i have purchased at 11-oct-2008

Vodafone — CHEATING & MISGUIDANCE

Dear Sir/Madam,

I was having 2 vodafone nos. [protected] & [protected]- on my wifes name - Nivedita ...while taking I had been told by the C.care Executive VIJAY that - your Rs.500 deposite for each no. will be refunded at ANY POINT OF TIME YOU STOP SERVICES...I was ok with that...they took 3 Signatures on one form with very small font terms & conditions. not even gave time to read it when asked replied -"Sir its all same what i have told you" was the answer of staff "VIJAY". I was told - you will immideatly get a free caller tune for 3 months & 1 DVD of movie...which I never got in 4 months service...
I was told to take one plan for 1st 3 days as it can be activated ASAP...& then i will get transfer to the Actual Plan which I REQUIRED...but that procedure took near about 2 months & 25 calls for follo-up & 5 personel visits at Vodafone Center at Dombivli(w).
After every bill payment before due date I use to get 15 calls to PAY YOUR BILL after due date...Even if i told them my Receipt no. of payment they use to ask me TO FAX it to Vodafone...What I can do for such type of Mental Harrasament & headache...
Then after getting frustrated I asked them to close my nos. & give me my 1000 RS. Deposit or adjust it with My bill...
they told me ...THIS DEPOSIT MONEY CANT BE REFUNDED AS YOU ARE CANCELLING BEFORE ONE YEAR...I AM ANSWERED FROM THEM THAT - YOU HAVE SIGNED YOUR FORM IN WHICH ALL THESE TERMS ARE MENTIONED - WE DONT CONCERN WHAT OUR STAFF COMMITS TO CUSTOMER...WE HAVE OFFICIAL PROOFE WITH YOUR SIGNATURE...YOU CANT GET YOUR MONEY BACK...
NOW I AM GETTING LEGAL NOTICES & THREATNING CALLS FROM VODAFONE for my bill amount of Rs. 1092 only...I am more angry on the stand they are taking & their commitment & services...
PLZ SUGGEST ME WHERE SHOULD I ASK FOR JUSTICE WHEN THEY HAVE MY SIGNED PAPERS ...MY NEW MOBILE NO. IS -[protected]...PLZ REPLY ASAP...I WILL BE MORE THANKFUL IF I GET COMPANSATION FOR MY MENTAL HARRASEMENT ALSO...

Vodafone — Misguidance by Customer Care

Hi,

My name is Sumon Mukherjee([protected]) and my account validity was about to expire in August, 2009. I was having a 69 bonus card activated on my account and I wanted to continue on the same plan. I had called customer care to get information on a validity recharge(of more than 6months) and I was asked to recharge for Rs. 149 and was informed that I will be able to continue on the same plan(69 bonus card). After recharging for the amount my account plan has completely changed. I called customer care again and was asked to do a recharge on Rs. 99 to come out of the Rs 149 plan. Even after recharging for Rs. 99 I was not able to activate the 69 plan and I logged the above service request([protected] ).

I had logged a service request with the help of Vodafone store, Koramangala Bangalore and the service request number is [protected]. I also received a confirmation request from vodafone mentioning that the query will be responded to by 1:40pm of 11th August, 2009.

However I did not receive any calls from Vodafone personnel about the status and quite obviously the request was not processed. When I called customer care again on 11th August, 2009 I was simply told that the service request could not be processed citing no reason whatsoever and was handed a new service request number: [protected] and a confirmation sent about responding to the query by 14th August, 2009 afternoon.

I have not received any inputs on the same from Vodafone as yet. Everytime I send a mail to vodafonecare mail id I get a automated response and a mail from customer care on the verge of the 48 hours period informing me that the case is still being worked upon. It does not give a target resolution date or inform me whether the case can be resolved.

I find no other option than to knock the door of consumer forum and place a complaint. Hope to get the issue resoved quickly.

Regards,

Sumon Mukherjee.

Vodafone — trck

hi sir, this is randhir batsh i want to know about this no. [protected] bcoz this no. is doing very illegeal work ... so plz tel me emidiately..

Vodafone — track the address

I would like to know the address of the following vodafone number.please help me.
[protected].please send me a reply to my mail id,[protected]@gmail.com.

Thanks & Regards

Hiii this is sachin chauhan they are really fake people, the cheat people.Nasreen you kindly visit to vodafone center and tell them that u don't want this number.they will refund your money within 45 working days.

Regards
Sachin Chauhan
[protected]

Vodafone — Misguidance

Respected Sir/Ma'am,
With due respect I, Sunil Dutt Sharma, a valid Vodafone customer with mobile no. [protected], wished to disconnect my number due to non-usability of the same as where I work, the place is a remote area and is not fed with the Vodafone signal and a monthly charge of Rs.331 was actively commencing. My son, Sachin Sharma visited the BCS,Shimla center, on 28th May,2012, from where I had bought the SIM, to disconnect the same and to discontinue the monthly charge well before the month ends and it does not continue any further. The Vodafone Center manager, Mr.NITIN asked him to visit the centre after 1st June to disconnect the same. My son payed the outstanding amount of Rs.340.
He visited the center back on June 2nd to get the number disconnected but was asked to pay a sum of Rs.380 again for the next month too.
This is highly unacceptable. A clear example of Customer dissatisfaction. Mr.NITIN did not disconnect the number nor did he authorize the disconnection in written.
Kindly look into the matter. And authorize me to get my no. disconnected.
I have been misguided.

Dear sir, i already launched complaint to vodafone and also online for blocking of mobike sim no-[protected], as i have lost my sim card and my mobile so many days before.Also this no is being used by other person and bcoz of this i m having probkems with many missbehave calls, as they call me n asked where r u from why u r calling i will complaint to police and blaa blaa, this no is registerd on my name, so i m in trouble sir, pls resoleve this issue on top priority basis so that i will not get any problem, i m working in a reputed company and this is of my carreer problems also.I request u to pls resolve issue and bkock this vodafone mobile no.[protected] Immediately pls and also give a copy to police station so that if anything hapoen i will be protected from police sirs, Regards, J R Sontakke, mob.[protected]