[Resolved]  Fast Track Call Taxi — last minute harassment

Address:Chennai, Tamil Nadu

I have booked a call taxi from fast track chennai in the morning around 9 am on 07 May 2012 to pick up at santhosha puram chennai and drop at chennai central station. I have asked for tata tavera vehicle at 8.45pm.
my booking No was 6203, since I have not got any message till 8pm about the driver and vehicle I rang up fast track, the telephone operator told me that the vehicle will come in time. I waited till 8.30 pm and not received any information about the vehicle, again I rang up fast track, some other operation telephone replied that no vehicle can be provided at the time asked for, may get delayed by an hour or so, we have to catch a train for Mumbai, I had to run around for a transport at that eleventh hour, it never happened with fast track first bitter experience, management has to pull up their staff.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fastrack
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    936
    Pending
    0
    Resolved
    248
    Fastrack Phone
    +91 43 4466 4199
    Fastrack Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Fastrack contact information