[Resolved] Fast Track — No repaired still more than one month

[Resolved] Fast Track — No repaired still more than one month

A anoopri from Thiruvananthapuram, Kerala

Fastrack Party Analog Watch repair. Dear sir, We had submitted our Fasttrack Party Analog Watch for changing its dial & service as on[protected] at Titan authorized showroom for Fasttrack watch sales & repair. (Titan, Chinnakada, Beach Road, Kollam Ho, Kollam - 691001 ) Bill no:713AS11817B1183. one month time is mentioned in bill & still this date its not with us . When we called there information got is the shortage of the spare parts . So we are confused o[censored]sing such watches & waiting for a long period for the clearing of any damage caused to it. So kindly make solution for the clearing of the same as soon as possible. R I Anoop TVS Kollam [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Titan Company Customer Care

from Pune, Maharashtra

Dear Anoopri,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

Titan Company Customer Care

from Pune, Maharashtra

Dear Anoopri,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.
Sincerely,
Steve